Floating Universal Banker: Branch Banking & Customer Growth

SouthState Bank; Wilmington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

SouthState Bank is hiring a Universal Banker in Wilmington, NC. The role combines teller duties and financial services, focusing on delivering exceptional customer service, account management, and relationship growth at our branch. You will be expected to open deposits, assist with transactions, and promote bank products.

The position emphasizes accuracy, regulatory compliance, and effective use of self-service options, with opportunities to expand customer relationships and drive branch growth.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Cash handling, sales, customer service.
• Ability to read, write, speak, and understand English.

Responsibilities

• Handle teller transactions quickly, accurately and confidentially.
• Open new deposit accounts and handle related maintenance tasks.
• Explain bank policies and procedures to customers.
• Resolve customer questions and problems with courtesy and discretion.
• Follow security and audit procedures.

Skills

Teller experience

Cash handling

Customer relationship building

Sales experience

Education

High School diploma or equivalent

Job description

SouthState Bank is hiring a Universal Banker in Wilmington, NC. The role combines teller duties and financial services, focusing on delivering exceptional customer service, account management, and relationship growth at our branch. You will be expected to open deposits, assist with transactions, and promote bank products.

The position emphasizes accuracy, regulatory compliance, and effective use of self-service options, with opportunities to expand customer relationships and drive branch growth.