Universal Banker: Grow Relationships & Deliver Service

SSB002 SOUTHSTATE BANK, NATIONAL ASSOCIATION; Wilmington (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

The Universal Banker position with SouthState Bank in Wilmington, NC combines teller and financial services responsibilities to deliver outstanding customer service. You will identify customer needs, open deposit accounts, and promote the bank’s products while maintaining compliance and accuracy in every transaction.

As a on-site team member, you will support branch operations, assist with training, and ensure a secure, welcoming environment for customers seeking personal and business banking

Qualifications

• Cash handling, sales, customer service experience preferred.
• Good interpersonal and communication skills in English.
• Ability to read, write, and understand English; basic computer skills.

Responsibilities

• Serve customers in a fast, accurate, and confidential manner per bank standards.
• Identify customer needs and refer to appropriate products and services.
• Open and maintain deposit and other banking accounts within policy.
• Explain policies and procedures clearly and ensure compliance with security and audit requirements.
• Assist in training new tellers and support staff as needed.
• Maintain neat work area and follow branch security procedures.

Skills

Cash handling

Sales

Customer service

Interpersonal skills

English literacy

Education

High School diploma or equivalent

Job description

The Universal Banker position with SouthState Bank in Wilmington, NC combines teller and financial services responsibilities to deliver outstanding customer service. You will identify customer needs, open deposit accounts, and promote the bank’s products while maintaining compliance and accuracy in every transaction.

As a on-site team member, you will support branch operations, assist with training, and ensure a secure, welcoming environment for customers seeking personal and business banking