Universal Banker: Customer Growth & Service Pro

SouthState Bank, N.A.; Walterboro (SC); On-site; USD 22,000 - 28,000; Full time

Job summary

SouthState Bank, N.A. in Walterboro, SC seeks a Universal Banker to serve as a full-service, single point of contact for customers.

The role combines teller duties with financial services to attract, expand, and retain client relationships while contributing to the bank's growth. The position emphasizes accuracy, product knowledge, and offering self-service options; it requires regulatory awareness and strong customer service.

Qualifications

• Education: High School diploma or equivalent.
• Cash handling, sales and customer service are core; previous banking experience preferred.
• Good interpersonal and computer skills; ability to read, write, speak and understand English.

Responsibilities

• Serve customers quickly, accurately, efficiently, and confidentially according to the South State Bank Service Standards.
• Identify customer needs and expectations; refer for additional services to expand relationships.
• Open new deposit accounts and handle other service needs like stop payments and transfers within limits.
• Explain policies and procedures to customers, ensuring understanding of services.
• Resolve problems and complaints with courtesy and discretion; direct difficult issues appropriately.
• Balance transactions daily and maintain accurate branch records and reports.

Skills

Cash handling

Customer service

Sales experience

Teller experience

Interpersonal skills

Computer skills

English proficiency

Education

High School diploma or equivalent

Tools

Branch capture system

Banking software

Job description

SouthState Bank, N.A. in Walterboro, SC seeks a Universal Banker to serve as a full-service, single point of contact for customers.

The role combines teller duties with financial services to attract, expand, and retain client relationships while contributing to the bank's growth. The position emphasizes accuracy, product knowledge, and offering self-service options; it requires regulatory awareness and strong customer service.