Floating Teller- Member Service Representative

Kohler Credit Union; Kohler (WI); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Strong 401(k) option

Life insurance

Tuition reimbursement

Generous paid time off

Job summary

Kohler Credit Union is seeking a Full-Time Floating Teller/Member Service Representative based at the Kohler Branch with duties across nearby locations. You will handle financial transactions, assist members with accounts, and promote products while maintaining accuracy and security.

The role emphasizes flexible scheduling, excellent customer service, and cross-branch teamwork in a fast-paced, member-focused environment. Eligibility to work in the United States is required.

Qualifications

• Customer service experience preferred; cash handling experience a plus.
• Strong math and computer skills needed.
• Ability to travel between branches and work rotating Saturday shifts.

Responsibilities

• Process daily financial transactions and assist members with banking needs.
• Provide friendly, accurate service while building member relationships.
• Operate across Kohler Branch and nearby locations as needed, ensuring security and compliance.

Skills

Customer service

Cash handling

Mathematics

Computer skills

Education

High School Diploma or equivalent

Job description

Join Our Team as a Floating Teller/Member Service Representative!

Are you passionate about delivering exceptional service and building meaningful relationships with members? Kohler Credit Union is looking for a Full-Time Floating Teller/Member Service Representative to join our team, based at our Kohler Branch while also assisting at other nearby branches as needed!

If you're excited about contributing to our mission of enhancing financial well-being and enjoy working in a member-focused environment, we'd love to meet you!

We believe in supporting a balanced work-life experience by offering generous paid time off and a competitive hourly wage of $19.15-$21.40, plus a $1.00 per hour premium for floating positions. Our comprehensive benefits package includes medical, dental, and vision coverage, a strong 401(k) option, life insurance, tuition reimbursement, and other great perks!

Become part of an inclusive team that values professional growth and diversity. With our robust training and mentoring programs, we're dedicated to providing the tools and support you need to succeed and advance in your career.

Role Overview

As a Floating Teller/Member Service Representative, you will be an important part of supporting our Kohler Branch and Central District locations. You will provide friendly, accurate service while assisting members with financial transactions, addressing banking needs, and connecting them with products and services that support their financial goals.

In this role, you will process daily financial transactions, assist with account inquiries, and help members find solutions that meet their needs. You will build strong member relationships while ensuring accuracy, security, and a consistently positive experience in every interaction.

Flexibility, teamwork, and strong attention to detail are essential as you adapt between branches and contribute to the success of the credit union. This position is ideal for someone who enjoys variety, values meaningful member relationships, and thrives in a fast-paced, service-driven, and collaborative environment.

What We're Seeking

• Education: High School Diploma or equivalent required
• Experience: Previous customer service experience preferred; cash handling experience is a plus
• Skills: Strong math and computer skills
• Flexibility: Ability to travel between branches and work rotating Saturday shifts
• Compliance: Ability to adhere to industry standards and regulations

Applicants must be legally authorized to work in the United States without current or future visa sponsorship.