Floating Teller — Cash Handling & Customer Service (Travel)

Planters Bank; Louise (MS); On-site; USD 26,000 - 36,000; Full time

Job summary

Planters Bank & Trust Company is seeking a Teller to operate the teller window, provide prompt and accurate customer service, and maintain cash drawer security. The role involves cross-selling bank products and referring customers to appropriate staff.

Responsibilities include handling deposits, cashing checks, balancing cash, and assisting with ATM and vault duties as needed. Travel between offices may be required.

Qualifications

• High School Diploma or equivalent preferred.
• Basic Accounting knowledge.
• Bank experience not required but strongly preferred.
• 6 months of cash handling and balancing money transactions within prior four years.
• Communication skills in dealing with customers and employees.
• Satisfactory Credit Bureau and Background Check Report.
• Equipment: Computer Software, Ten-Key calculator, Photocopier, Telephone, Fax Machine.

Responsibilities

• Maintain a strict standard of confidentiality involving all transactions.
• Promote and maintain positive relations with all contacts, customers and potential customers.
• Comply with all department and company policies and procedures.
• Contribute to the fulfillment of department and company objectives and goals.
• Perform as a team member in allocation and coordinating the work flow.
• May assist in training new employees and answer co-worker questions.
• Will be involved in ordering, receiving, verifying, and distributing cash.
• Operate a tellers window to serve the banks customers by: Accepting deposits, verifying cash and endorsements and giving receipts; Identifies customers and cashes checks or refers to an officer for authorization; Enters transactions into computer and issues receipts; Accepting savings deposits and withdrawals, verifying signatures; Providing Official Checks, Personal Money Orders, Savings Bonds, and Stop Payments; Balances cash daily; Accepting payments for loans.
• May be responsible for bank opening/closing under dual control.
• May be asked to assist in operational and servicing needs of the ATMs.
• May be asked to admit customers to safe deposit boxes.
• Open and close vault under dual control; may assist in vault maintenance.
• Promote the bank's products and services; cross-sell bank products at every opportunity.
• Make a concentrated effort to solve customer problems.
• Observe suspicious behavior and report to head teller and security personnel as appropriate.

Skills

Cash handling

Communication skills

Customer service

Confidentiality

Teamwork

Education

High School Diploma or equivalent

Tools

Ten-Key calculator

Photocopier

Telephone

Fax Machine

Computer Software

Job description

Planters Bank & Trust Company is seeking a Teller to operate the teller window, provide prompt and accurate customer service, and maintain cash drawer security. The role involves cross-selling bank products and referring customers to appropriate staff.

Responsibilities include handling deposits, cashing checks, balancing cash, and assisting with ATM and vault duties as needed. Travel between offices may be required.