Floating Teller

Paycom - ATS; Meridian (ID); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid holidays

PTO accrual

Job summary

Pioneer FCU in Meridian, Idaho is seeking a dynamic Floating Teller to provide staffing coverage across Pioneer's West Region branches. You will greet members, process deposits and withdrawals, and route transactions to the appropriate team while maintaining service standards.

The role requires a minimum of six months in a similar position and a high school diploma or GED. You’ll travel between branches and report to your home Branch Manager, embracing flexible scheduling and outstanding member

Qualifications

• Minimum six months of similar or related experience.
• High school education or GED required.
• Excellent public relations and customer service skills.

Responsibilities

• Staff coverage for Pioneer West Region branches based on PTO, vacancies, and training schedules.
• Assist members with deposits, withdrawals, loan payments, checks, and other transactions.
• Ensure service standards and WOW service quality while guiding members to appropriate teams.
• Travel to different branch locations as needed; report to home Branch Manager.

Skills

Public relations

Verbal communication

Cash handling

Customer service

Education

High school diploma or GED

Job description

Pioneer FCU offers a complete benefits package to all team members that includes, but not limited to:An excellent compensation package starting at $16.25 (DOE)Bilingual Pay wage differential (additional compensation if fluent in Spanish)An 8% Employer Matching dollar-for-dollar 401(k) program after Year OneHealth, dental and vision insurancePioneer pays a minimum of 80% of the premiums for team members AND dependents12 paid holidays including day after Thanksgiving for Team Member Appreciation DayAccrue up to 16 days of Paid Time Off in Year One, plus Birthday and Work Anniversary Floating HolidayPTO accrual increases with Pioneer seniorityUp to $300 in Interest-free Wardrobe Salary Advance available on Day One!Up to $2,000 in Interest-free Technology Salary AdvanceUp to $1,000 Interest-free Wellness Advance to purchase gym membership, Peloton, or any exercise equipmentUp to $2,300 in Tuition reimbursement per semesterChildcare reimbursement up to $100 per child per monthSo much more!As a progressive financial institution, we are seeking a dynamic and enthusiastic individual to fulfill the role of Floating Teller at our Meridian Branch. Candidates must be eligible for membership at Pioneer to obtain employment.The Floating Teller will provide staffing coverage for Pioneer's West Region branches based on staffing needs due to scheduled and unscheduled PTO requests, vacant positions, training schedules, etc. Pioneer's West Region consists of the Treasure Valley, including Caldwell, Meridian, Boise, Middleton, and Nampa. This position will travel to and work out of different branch locations with the understanding the schedule may change daily. The Floating Teller will change branch environments and support various teams at multiple branches. They are responsible for being knowledgeable and adaptable to varying branch procedures and will report temporarily to the Branch Manager at the coverage location. The Floating Teller will remain at their home branch when not needed at another location and will be a direct report to their home Branch Manager on a permanent basis.Floating Tellers will greet members, assist members, and potential members with their credit union needs; explains services, responds to problems, assists members with their financial needs, and directs members to the appropriate team members.Tellers will ensure that Pioneer's service standards are always met while diligently working towards delivering 'WOW' through exceptional service. Matches Credit Union services and products to member's needs, and proactively seek new business with members or potential members by utilizing and participating in community events. Maintains a professional business appearance, and continually delivers Pioneer's Brand through service, appearance, and attention to branch look and feel.Responsible for providing a variety of paying and receiving functions, including processing deposits, withdrawals, loan payments, cashier's checks, money orders, and cash advances. Verifies that signatures are correct, that written and numerical amounts agree, ant that accounts have sufficient funds. Balances each day's transactions and verifies cash totals. Performs specific assigned side-jobs and assists other team members a variety of duties.Experience: Minimum six months of similar or related experience.Education: A high school education or GED.Interpersonal Skills: Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information..Other Skills: This position requires excellent public relations skills, knowledge of Pioneer services and products, organizational skills to ensure the proper recording and dissemination of required information. Efficiency and accuracy, as well as professionalism in communication, is vital to the successful execution of this position.Physical Requirements: Very light physical effort. Typical of most office jobs. Work in comfortable positions. May include constant standing.Work Environment: Normal light, heat, air, and space in the work environment.