Floating Teller

NexTier Bank; Gibsonia (Allegheny County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated and detail-oriented individual to join their team as a Teller. In this role, you will be responsible for managing customer transactions, ensuring accuracy in deposits and withdrawals, and providing exceptional service to clients. Your ability to communicate effectively and maintain knowledge of banking regulations will be crucial in delivering a seamless banking experience. This position offers the opportunity to work in a dynamic environment where your contributions will directly impact customer satisfaction and operational efficiency. If you are passionate about customer service and thrive in a fast-paced setting, this is the perfect opportunity for you.

Qualifications

• Requires high school diploma and completion of in-house training.
• Strong customer service and communication skills are essential.

Responsibilities

• Handles customer transactions efficiently and accurately.
• Balances cash drawer and reports discrepancies as needed.

Skills

Customer Service

Communication Skills

Clerical Skills

Knowledge of Bank Secrecy Act

Education

High School Diploma or Equivalent

Tools

Standard Office Equipment

Job description

Provides basic cash receipt and payment services in accordance with financial institution procedures. Assists with support functions necessary to maintain deposit accounts and other services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Is responsible for comprehensive, prompt and efficient customer transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into computer records.
• Cashes checks and processes withdrawals; pays out money after verification of signatures and customer balances
• Cross-sells financial institution services such as safe deposit boxes, savings accounts, IRA’s, CD’s, etc.
• Receives mortgage, consumer loan and other payments and ensures the payments match balances due. Generates customer receipts.
• Places holds on accounts for uncollected funds.
• Counts, checks and packages coins and currency.
• Balances cash drawer at the end of the shift and compares totaled amounts to computer generated proof sheet. Reports any discrepancies to the supervisor as necessary.
• Ensures that the teller station is properly stocked with forms, supplies, etc.
• Reports malfunctions of teller terminals and other equipment used at the teller station.
• May be responsible for checking night depository bags and recording proper information on the financial institution’s forms.
• Performs other duties as assigned.

ADDITIONAL RESPONSIBILITIES:

• Attends seminars and meetings as appropriate
• Comply with all safety policies, practices, and procedures.
• Participate in proactive team efforts to achieve departmental and company goals.

SUPERVISORY RESPONSIBILITIES:

• No supervisory responsibilities.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Customer and Personal Service –Knowledge of principles and processes for providing customer and personal services.
• English Language –Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Communication— Good interpersonal communication skills, both oral and written.,
• Bank Secrecy Act –In the performance of all the respective tasks and duties, employee will maintain knowledge of Bank Secrecy Act regulations and all other regulatory, security and bank policies and procedures.
• Communication/Clerical Skills—Organizational and computer skills; ability to operate standard office equipment such as adding machines.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent.
• Successful completion of in-house training program

PHYSICAL/WORK CONDITIONS: In the performance of respective tasks and duties, the employee is expected to successfully perform the essential functions of the position. Reasonable employee accommodations for physical or mental disabilities will be considered on a case-by-case basis. While performing duties the employee is required to stand, sit, talk, hear, lift up to 20 lbs. frequently; may be required to work evenings and/or weekends, attend remote meetings and/or to travel.