Teller (Zachary, LA)

The Cook & Boardman Recruiting Team; Sewickley (Allegheny County); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking credit union as a Teller, where you'll greet members and assist with their financial needs. This role emphasizes customer service, cash handling, and sales skills, making it perfect for those who thrive in a dynamic environment. You'll perform various transactions, promote products, and ensure accurate cash management. With a commitment to diversity and a supportive culture, this organization values your contributions and offers a range of benefits for full-time employees, including comprehensive insurance and retirement plans. If you're ready to make a positive impact in your community, this opportunity is for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Paid Time Off

Paid Holidays

Health Savings Account Contributions

Employer-Paid Life Insurance

Qualifications

• 1 year of experience in customer service and cash handling required.
• Excellent oral and written communication skills are essential.

Responsibilities

• Perform routine member transactions including deposits and withdrawals.
• Promote and cross-sell financial products to meet member needs.
• Balance the teller drawer and verify cash totals.

Skills

Customer Service

Cash Handling

Problem-Solving

Communication Skills

Sales Skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

The role of the Teller is to greet all members when they enter the branch and assist them with their financial needs including, but not limited to, deposits, withdrawals, payments, and promoting and cross-selling Pelican’s products. Our ideal candidate has a positive, can-do attitude, and is a self-starter and problem-solver with strong cash-handling and member service skills. Additionally, the candidate should be comfortable in a sales environment and be able to meet monthly sales goals.

A Day in the Life of a Teller INCLUDES:

• Performing routine member transactions, including deposits, withdrawals, cash advances, loan payments, transfers, and check cashing.
• Assisting members in the opening and closing of accounts.
• Promoting and cross-selling Pelican products and services to members to fit their financial needs.
• Balancing the teller drawer at the end of the day.
• Balancing transactions and verifying cash totals, investigating, and resolving out-of-balance conditions.

Teller Skills and Qualifications Include:

• A High School Diploma or equivalent.
• 1 year of experience to include customer service and cash handling.
• Excellent oral, written, and telephone communication skills.
• Strong problem-solving and member service skills.
• Working knowledge of Microsoft Office products, especially Word, Excel, and PPT.

Other Things You May Want to Know About This Position:

• Work Schedule:
  • Monday – Friday
    • 8:30 am – 5:30 pm
• Travel:
  • Travel is not necessary for this position.
• Work Site Location:
  • All work will be performed at our Zachary Branch at 5850 Main St, Zachary, LA 70791.

Why Should You Join the Pelican Team?

Since 1956, Pelican State Credit Union has been providing financial services to individuals and their families throughout the state of Louisiana. We've since grown into the largest state-chartered credit union in Louisiana now serving over 68,000 members nationwide. Because of our continued growth, Pelican State Credit Union is searching for new team members that embrace our Core Values and have a desire to positively contribute to our culture.

Our culture is grounded in faith, and we strive to live the golden rule of ‘love thy neighbor’. We are dedicated to creating, promoting, and nurturing a safe and inclusive work environment, and we expect the same from each of our employees. We value diverse talents and welcome individuals with unique backgrounds, working styles, and skill sets. We believe that our differences make us a better team by allowing us to make better decisions, be more innovative, and better serve our members and communities.

Our full-time employees enjoy amazing benefits including:

• Medical, Dental, and Vision Insurance with generous employer premium contributions
• Health Savings Account contributions for eligible employees
• Employer-Paid Life Insurance
• Voluntary Dependent Life Insurance
• 15 Paid Holidays, including a Cultural Floating Holiday
• 401K Plan with a 5% discretionary profit share contribution, plus a dollar-for-dollar match of up to 5%
• Paid Time Off to volunteer with approved non-profits and charities

Pelican State Credit Union is an Equal Opportunity Employer. All Credit Union campuses are tobacco and vape-free.