Floating Store Manager

Gagne & Son Concrete Products; Portland (ME); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Floating Store Manager to lead retail operations across multiple locations in Southern Maine. This role is perfect for a retail leader passionate about exceptional customer service and skilled in managing daily store activities. You will oversee inventory, ensure compliance with health and safety regulations, and foster relationships with contractors in the hardscaping and masonry sectors. Join a team-oriented environment that prioritizes safety and offers competitive pay along with opportunities for skill development and career advancement. If you thrive in dynamic settings and are detail-oriented, this is the opportunity for you!

Benefits

Health Insurance

Dental Insurance

Paid Parental Leave

401(k) Retirement Program

Tuition Reimbursement

Paid Holidays

PTO

Wellness Program

Boot Reimbursement

Qualifications

• Retail experience preferred, especially in construction trades.
• Excellent customer service and communication skills required.

Responsibilities

• Manage daily store activities and ensure smooth operations.
• Maintain accurate inventory levels and oversee financial transactions.
• Develop strong relationships with contractors and customers.

Skills

Customer Service Skills

Time Management

Communication Skills

Organizational Skills

Negotiation Skills

Education

Associate Degree or Equivalent

5 Years Retail Experience

Tools

Point-of-Sale System

Job description

Gagne & Son Concrete Products is looking for a Floating Store Manager in Portland, ME.
This local job opportunity with ID 3049418661 is live since 2025-01-27 13:37:51.

Location: Southern Maine (Westbrook, Saco and Kittery)

JOB SUMMARY

Are you a retail leader with a passion for delivering exceptional customer service? Join Team Gagne as a Floating Retail Store Manager and help oversee operations across multiple store locations, supporting our valued customers in the hardscaping, masonry, and landscaping industries.

In this role, you’ll manage daily store activities, maintain accurate inventory levels, and ensure the store is clean, organized, and visually appealing. You’ll also work closely with other departments to ensure seamless operations, including timely billing and accurate deliveries. Your expertise will help create engaging product displays and foster strong, long-term relationships with contractors and professionals in the industry.

If you’re organized, detail-oriented, and thrive in a dynamic retail environment, we’d love to have you on our team!

ROLE AND RESPONSIBILITIES

1. Manage the day-to-day activities of the store, ensuring smooth and efficient operations.
2. Responsible for locking/unlocking the store, securing merchandise, and setting up alarm systems.
3. Manage store keys, ensure safe access during off-hours, and assume managerial duties in the absence of senior leadership.
4. Ensure proper cash handling, register operations, and oversee financial transactions.
5. Ensure the store is clean, organized, and visually appealing to customers.
6. Ensure adherence to all company procedures, including health, safety, and legal regulations.
7. Process orders in our Point-of-Sale system.
8. Ensure accurate inventory levels and be responsible for inventory counts.
9. Learn our catalog of resale and manufactured products.
10. Work closely with Finance, Purchasing, and other Sales locations, to ensure timely billing, adequate inventory levels and accurate delivery.
11. Develop the retail space to its fullest potential and create displays that draw customers.
12. Accurately handle payments by Cash, Checks, Credit Cards and Charges to customer accounts who have credit terms.
13. Control store overhead and operating costs.
14. Maintain a professional image in self and work environment.
15. Complete store operational requirements by scheduling and assigning employees; following up on work results.
16. Contact, develop and maintain long-lasting business relationships with new and existing Concrete Construction and General Contractors.
17. Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
18. Ensure availability of merchandise and services by maintaining inventories.
19. Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent.
20. Tour the sales floor regularly, talking to colleagues and customers to identify or resolve issues.

Qualifications and Education Requirements

1. Previous retail experience preferred.
2. An associate degree or equivalent plus 5 years of experience in a retail environment, preferably in construction trades.
3. Excellent customer service skills.
4. Excellent verbal and written communication skills, including the ability to negotiate with customers.
5. Organized with excellent time management, detail-oriented and prioritization skills. Background in Masonry and Concrete construction industry is desirable.

What We Offer:

1. Competitive pay and benefits package.
2. Opportunities for skill development and advancement within the company.
3. A team-oriented and safety-first work environment.

Compensation and Benefits

Competitive wage, dependent on experience. Excellent benefits package, including employee health insurance, dependent health insurance coverage (company pays 50+% of the premium), dental, STD, Life and AD&D insurance available, paid parental leave, paid holidays and PTO, 401(k) retirement program with 4% company match, and wellness, boot, and tuition reimbursement.