Floating Service Manager

LSA Management; Durham (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Join a leading property management firm as a Floating Apartment Service Manager. You will ensure the integrity of apartment communities by overseeing maintenance tasks and service requests, while promoting a safe and comfortable environment for residents. The role requires relevant certifications and a strong background in maintenance management, offering a rewarding opportunity to impact community living.

Benefits

401(k) with matching

Dental, health, and vision insurance

Flexible schedule

Life insurance

Paid time off

Professional development assistance

Tuition reimbursement

Qualifications

• Proven experience in maintenance management in the multifamily housing industry.
• Valid driver's license and reliable transportation required.
• Ability to work independently and as part of a team.

Responsibilities

• Oversee the maintenance team and ensure the physical integrity of the community.
• Handle service requests and maintain a safe, secure environment for residents.
• Manage maintenance tasks and supervise staff as needed.

Skills

Leadership

Problem Solving

Communication

Customer Service

Troubleshooting

Education

Certification in HVAC

EPA certification

CPO certification

Tools

Maintenance tools and equipment

Job description

Who is LSA Management?

LSA Management is a forward-thinking property management firm dedicated to providing top-tier services for apartment communities across the Southeast. We combine the expertise and passion of Laurel Street with a long-term owner's focus on quality and impact, creating a unique opportunity to add value for residents, team members, and partners. Headquartered in Charlotte, NC, we manage 3,000 units and aim to expand to 10,000 by 2030.

The Opportunity

As a Floating Apartment Service Manager at LSA Management, you will oversee the maintenance team and ensure the physical integrity of the community. This includes managing maintenance tasks, handling service requests, and ensuring a safe, secure, and comfortable living environment for residents, visitors, and staff. Certification in HVAC, EPA, and/or CPO is preferred. A valid driver's license and reliable transportation are required. Travel within the Raleigh/Durham/Eden area based on property needs.

The Skillset

• Certification in HVAC, EPA, and/or CPO preferred
• Proven experience in maintenance management, preferably in the multifamily housing industry
• Strong leadership and team management skills
• Excellent troubleshooting and problem-solving abilities
• Ability to work independently and as part of a team
• Strong communication and customer service skills
• Valid driver's license and reliable transportation
• Proficient in using maintenance tools and equipment
• Basic computer skills

Job Type

• Full-time

Benefits

• 401(k) with matching
• Dental, health, and vision insurance
• Employee assistance and discount programs
• Flexible schedule and spending account
• Life insurance
• Paid time off and parental leave
• Professional development assistance
• Tuition reimbursement

Schedule

• 8-hour shifts, Monday to Friday
• On call and/or Saturdays based on property needs

License/Certification

• Driver's License (Required)

Join us at LSA Management and make a meaningful impact on our communities!