Floating Relationship Banker – Client Growth & Service

MVB Bank, Inc.; Fairmont, Northern (WV, KY); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

HSA/HRA & FSA

Disability Insurance

Life Insurance

401K

Wellness Program

Tuition Reimbursement

Paid Time Off

Pet Insurance

Job summary

MVB Bank, Inc. in Fairmont, WV, is seeking a Relationship Banker I - Float to welcome clients and build lasting relationships through exceptional service.

You will handle account openings, servicing, and routine transactions while traveling between banking centers to support the West Virginia market. The role is designed as a first step toward more advanced relationship banking, with opportunities to learn treasury product sales and broaden responsibilities.

Qualifications

• High school diploma or equivalent.
• 2 years of cash handling experience or equivalent customer service experience
• 1 year or more in customer service in banking, financial services or goal driven sales position preferred.
• Solid oral and written communication skills

Responsibilities

• Open new consumer accounts and services.
• Display excellent communication and servicing skills when engaging with clients through oral and written means.
• Identify customer needs during interaction while identifying opportunities to grow customer relationships through a disciplined sales focus.
• Create and maintain strong client relationships.
• Multi-task and offer a supportive team perspective.
• Comply with bank security and operational policies/procedures.
• Master computer programs used to assist clients in daily needs and software for branch automation and efficiency.
• Acquire and maintain understanding of regulatory compliance requirements as they relate to this role.
• Conduct client facing transactions such as deposits, withdrawals, payments, as needed on rotation.
• Operate within guidelines for cash balancing and error resolution.
• Support operational functions such as ITM balancing, vault balancing, card at once daily audits, shipment, openings and closings as needed.
• Help clients with simple service issues such as debit card replacement, PIN changes, stop payments, dormant accounts, etc.
• Demonstrate MVB Core and cross-train for RBII role.
• Participate in community relations events/activities (CRA).
• Maintain professionalism with clients at every touchpoint.

Skills

Cash handling

Customer service

Banking knowledge

Communication skills

Education

High school diploma or equivalent

Job description

MVB Bank, Inc. in Fairmont, WV, is seeking a Relationship Banker I - Float to welcome clients and build lasting relationships through exceptional service.

You will handle account openings, servicing, and routine transactions while traveling between banking centers to support the West Virginia market. The role is designed as a first step toward more advanced relationship banking, with opportunities to learn treasury product sales and broaden responsibilities.