Floating Relationship Associate / Teller

Financial Staffing LLC; Houston (TX); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

26 days PTO annually

Majority of health insurance paid

5% annual bonus

Promote from within

Fantastic corporate culture

Job summary

A financial services company in Houston is looking for a Floating Relationship Associate to provide excellent customer service across various branches. This role involves relationship building, client education on bank products, and operational support. Candidates should have strong communication and interpersonal skills. This full-time position offers a competitive hourly wage, health insurance benefits, PTO, and opportunities for growth within the company.

Qualifications

• Proven ability to build and maintain customer relationships.
• Experience in a customer-facing role preferred.
• Strong communication skills to engage clients effectively.

Responsibilities

• Provide high-level customer service to clients across branches.
• Meet individual relationship building goals and support team.
• Educate customers on bank products and assist with transactions.

Skills

Customer service

Relationship building

Communication

Team collaboration

Bank product knowledge

Job description

Floating Relationship Associate / Teller

Base pay range: $21.00/hr - $23.00/hr

• $23.00/hour
• 26 days PTO annually
• majority of health insurance cost paid by the bank
• 5% annual bonus
• fantastic corporate culture
• promote from within

The floating relationship associate is responsible for providing the highest level of customer service to internal and external customers throughout the branches located in central and west Houston. This person will work in each branch as business needs arise, but will have a home base location. May assist other departments as needed.

Primary Job Duties (Essential functions):

Responsibilities

• Relationship Building & Leadership
  • Responsible and held accountable for meeting individual relationship building goals and the Champion expectation.
  • Proactively collaborate with team to serve customers.
  • Proactively educate clients on utilizing available access channels.
  • Ability to make personal connections, and actively engage customers in conversations and listen to get to know them.
  • Utilize knowledge and present bank products and services to expand client relationships.
  • Provides relationship building support to the branch manager and other team members in reaching set branch goals.

• Operations & Compliance
  • Provide transactional customer service, including but not limited to the following: Accept and process deposits, withdrawals and payments and handle other over the counter and mail transactions, as needed.
  • Maintains operational logs and retention schedules.
  • Working knowledge of Bank products and services.
  • Support in opening and maintaining business and personal accounts.
  • Demonstrate a general level of knowledge of applicable federal, state, and local laws and regulations; as well as Central Bank policies and procedures.

Seniority level: Associate

Employment type: Full-time

Job function: Administrative and Finance

Industries: Banking and Financial Services

Note: The original listing may include additional lines such as location postings and related job recommendations which have been omitted to maintain focus on the role and responsibilities.