Floating Porter

Avenue5 Residential; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Mental health coverage

401(k) matching

Paid holidays

Community service day

Tuition reimbursement

Job summary

Avenue5 Residential in Portland is seeking a Floating Porter to maintain grounds, amenities, building exteriors, the leasing office and common areas, with a focus on curb appeal and resident satisfaction. Responsibilities include daily trash removal, preparing market-ready units, exterior cleaning, snow and weather-related tasks, and professional interaction with current and prospective residents.

A high school diploma and excellent customer service are required.

Qualifications

• High school diploma or equivalent.
• Ability to read, write and understand English.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to de-escalate difficult situations.
• Maintain confidentiality.
• Professional appearance and adherence to uniform policy.
• Valid driver’s license with clean record and current auto insurance.
• Able to pass safety trainings.
• Ability to shovel snow and operate snow equipment.

Responsibilities

• Remove trash and debris daily from office areas and property perimeter.
• Assist in preparing market-ready units.
• Pressure wash exterior areas as needed.
• Assist with property emergencies (snow, weather events, fires, floods).
• Clean available apartments and common areas as directed.
• Address maintenance concerns related to weather conditions.
• Maintain high standards of cleanliness and curb appeal with residents.
• Report any maintenance or life-safety issues promptly.
• Foster positive relationships with residents and other properties.
• Other duties as assigned.

Skills

Customer service

Interpersonal skills

Time management

Conflict resolution

Confidentiality

Professional appearance

Driver's license

English literacy

Office equipment

Education

High school diploma or equivalent

Tools

General office equipment

Job description

Floating Porter

We’re looking for a talented porter who will be responsible for the meticulous upkeep of the grounds, amenities, building exteriors, leasing office, tour path, parking lots and other areas of the assigned property, with maximization of the property’s marketing appeal and the highest level of customer satisfaction in mind.

Benefits

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time‑off plan that includes 10 paid holidays, a community service day, and your birthday.
• Perks and more: Mentoring, professional development, discounts, tuition reimbursement, robust recognition program, and more.

Responsibilities

• Remove trash and other debris from office areas and property perimeter on a daily basis.
• Assist in the preparation of market‑ready units.
• Pressure wash exterior buildings, sidewalks, etc.
• Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
• Clean available apartments and/or model homes and common areas of the community, as directed.
• Address property maintenance concerns related to inclement weather conditions.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Preserve and respect applicant and resident confidentiality.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Clearly and immediately report any maintenance and/or life safety issues identified while performing regular assigned duties.
• Other duties as assigned.

Education and Experience

• High school diploma or equivalent is required.

Skills and Requirements

• Ability to read, write and understand English.
• Ability to use general office equipment.
• Excellent customer service and interpersonal skills.
• Strong organizational and time‑management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must maintain a valid driver’s license, clean driving record and current auto insurance.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
• Ability to shovel snow, apply ice melt and operate a commercial snow blower.
• Passionate about meticulous curb appeal.