Porter

Hirebridge LLC; Austin, Northern (TX, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with matching

Paid holidays

Tuition reimbursement

Mentoring

Professional development

Discounts

Recognition program

Job summary

Avenue5 Residential is seeking a Porter to maintain grounds, amenities, and building exteriors at our Austin-area property. You will help keep leasing offices and tour paths appealing while ensuring high resident satisfaction.

The role requires a high school diploma or equivalent, English proficiency, and a focus on cleanliness and safety. Strong customer service, reliability, and the ability to handle weather-related tasks are essential.

Qualifications

• Ability to read, write and understand English.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Must maintain professionalism and comply with uniform policy.
• Must maintain a valid driver’s license and current auto insurance.

Responsibilities

• Remove trash and debris daily in office areas and property perimeter.
• Assist in market-ready unit preparation.
• Pressure wash exterior buildings and sidewalks.
• Assist with property emergencies (snow removal, fires, floods).
• Clean apartments and common areas as directed.
• Report maintenance and life-safety issues promptly.
• Maintain curb appeal and professional resident interactions.

Skills

English fluency

Customer service

Interpersonal skills

Time management

Professional appearance

Driver's license

Safety compliance

Confidentiality

Education

High school diploma or equivalent

Job description

Job Title: Porter
Salary: $20 per hour
Explore Aura High Pointe

Unlock your potential with Avenue5 Residential.

Your ideas. Your development. Your experience.

We take care of you, so you can take care of our residents, properties and clients.

Property management may be our business, but people are our passion.

Empowering you to be the best.

Our benefits take a holistic approach to take care of your mind and body. We care about you as a whole person, both inside and outside of work.

• Physical wellness:Medical, dental, vision, and mental health coverage options.
• Financial wellness:Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness:Generous time-off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more:Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program. And we’re just getting started.

About the porter position:

We’re looking for a talented porter who will be responsible for the meticulous upkeep of the grounds, amenities, building exteriors, leasing office, tour path, parking lots and other areas of the assigned property, with maximization of the property’s marketing appeal with the highest level of customer satisfaction in mind.

• Remove trash and other debris from office areas and property perimeter on a daily basis.
• Assist in the preparation of market ready units.
• Pressure wash exterior buildings, sidewalks, etc.
• Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
• Clean available apartments and/or model homes and common areas of the community, as directed.
• Address property maintenance concerns related to inclement weather conditions.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents always.
• Preserve and respect applicant and resident confidentiality.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Clearly and immediately report any maintenance and/or life safety issues identified while performing regular assigned duties.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Other duties as assigned

Education and Experience:

• High school diploma or equivalent is required.

Skills and Requirements:

• Ability to read, write and understand English.
• Ability to use general office equipment.
• Excellent customer service and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
• Ability to shovel snow, apply ice melt and operate a commercial snow blower.
• Passionate for meticulous curb appeal.

Our Core beliefs:

• Put people and partnerships first
• Empower associates
• Focus on solutions
• Champion ideas that accelerate success
• Deliver proof over promises

Experience our award winning culture:

• Top 15 national finalist on the Best Places to Work Multifamily™
• Certified as a Great Place to Work® since 2017
• Listed as one of the Best Workplaces in Real Estate™
• Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal
• Ranked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List

We’re a fast-growing property management company with new opportunities popping up daily. Search open positions to find your next adventure. If you don’t see anything today, keep checking. Tomorrow, you may find your dream job.