Floating Patient Access Specialist

Great Lakes Physician Administrative Services LLC; United States; On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Daily Pay

Tuition Reimbursement

401(k) Match

Health & Well-Being coverage

Parental Leave

Job summary

The South Bend Clinic is seeking a full-time Central Scheduling coordinator to greet patients, register them, and schedule appointments across SBC locations. You will handle calls, maintain wait times, and ensure accurate coding and billing steps.

Ideal candidates are team players with strong computer skills, able to multitask in a fast-paced clinical setting while maintaining HIPAA compliance and professional conduct.

Qualifications

• High school diploma or equivalent required.
• Excellent phone and customer service skills; detail-oriented and able to multitask.
• Proficient with computer systems and appointment scheduling processes.

Responsibilities

• Greets and welcomes patients in person and/or on the phone in a professional, respectful, confidential manner.
• Uses computer systems for patient registration, appointment scheduling, and charge posting.
• Operates phone system to direct calls to appropriate staff with minimal transfers.
• Documents accurately and concisely following legal guidelines.
• Communicates effectively with patients, staff, physicians and other areas with professionalism.
• Schedules, reschedules, cancels, and confirms appointments per department protocols.
• Follows service reimbursement policies and uses up-to-date coding information.
• Performs cashier functions and balances the cash drawer.
• Maintains HIPAA compliance and assists with other duties as assigned.

Skills

Customer service

Phone etiquette

Organizational skills

Team player

Computer literacy

Education

High school diploma

Tools

Patient registration systems

Scheduling software

Billing/cashier systems

Job description

The South Bend Clinic is seeking a full-time Central Scheduling coordinator to greet patients, register them, and schedule appointments across SBC locations. You will handle calls, maintain wait times, and ensure accurate coding and billing steps.

Ideal candidates are team players with strong computer skills, able to multitask in a fast-paced clinical setting while maintaining HIPAA compliance and professional conduct.