Floating Leasing Consultant

Berger Communities; West Chester (Chester County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant to enhance the living experience for residents. In this dynamic role, you will connect with prospective residents, guiding them to their ideal apartment while managing leads and ensuring smooth move-in processes. With a strong emphasis on customer service, you will utilize your interpersonal skills to foster relationships and create a welcoming community environment. Join a company recognized for its commitment to quality living and employee satisfaction, where your contributions will be valued and rewarded. If you thrive in a fast-paced setting and have a passion for helping others, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan with Employer Match

Tuition Assistance Program

Employee Referral Rewards

PTO Days

Rent Discount

Paid Holidays

Sign-On Bonus

Qualifications

• 2+ years in sales or customer service, apartment leasing experience is a plus.
• Strong communication and organizational skills are essential.

Responsibilities

• Serve as the first point of contact for residents and prospects.
• Manage leads and conduct tours of available apartments.
• Prepare lease paperwork and assist with the move-in process.

Skills

Interpersonal Skills

Written Communication

Verbal Communication

Organizational Skills

Attention to Detail

Customer Service

Sales Experience

Problem-Solving

Positive Attitude

Education

High School Diploma or GED

Tools

Microsoft Office

Property Management Software

Job description

Location:

Norris Hills Apts
520 Russwood Dr
Norristown, PA 19401, USA

Willowbrook Apts
3360 Chichester Ave
Unit A-4
Boothwyn, PA 19061, USA

Heather Glen
1650 West Chester Pike
West Chester, PA 19382, USA

Salary: $20-$22/hour, monthly renewal bonus, occupancy bonus, leasing commissions in the amount of $100/lease, $700 sign on bonus, and benefits.

Benefits available on the 1st of the month, following only 30 days of employment:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts for Medical Expenses and Dependent Care
• Short-Term Disability Income Insurance – at no cost!
• Long-Term Disability Income Insurance – at no cost!
• Life Insurance – at no cost! *Additional buy-up option available
• 401K plan with employer match

Added benefits:

• Tuition assistance program - Up to $4,000/year
• $1,000 employee referral rewards
• 15 PTO days per year
• 1 volunteer time off day per year
• 20% rent discount at any Berger community – eligible on your first day of employment
• Paid holidays and 2 floating holidays
• Sign on bonus

Type: Full Time

Minimum Experience: Two years sales and/or customer service experience required, apartment leasing experience is a plus. High School Diploma or GED required.

Role & Responsibilities

As the Leasing Consultant your responsibilities will include:

• Act as first point of contact to residents and prospective residents calling or visiting the community.
• Identify needs of prospective residents and assist them in finding their perfect new apartment home.
• Manage prospective leads and follow up in a timely manner in lead management system.
• Offer virtual, self-guided, in-person, or video tours of make ready apartment homes.
• Process applications in accordance with company policy and procedure and Fair Housing guidelines.
• Prepare lease paperwork and manage the resident move-In process.
• Prepare community daily for showings and ensuring a clean tour path.
• Opening, closing and sparkling the model and show units.
• Assist Community Manager in gathering market survey information.
• Assist Community Manager with Community Social Media strategy.
• Build resident relations and assist in planning and executing resident events.
• Plan and execute marketing and outreach activities.
• Comply with all state, federal and local laws relating to Fair Housing.

About You

You might be a great fit for this leasing consultant role if you have:

• Well-developed interpersonal, written, and verbal communication skills
• Excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment
• Be dependable, reliable and follow through on commitments, producing timely work to required or higher standard
• Be attentive to detail and monitoring adherence to company standards and policies
• A positive, “can-do" attitude, professionalism, and a high level of enthusiasm
• Experience with Microsoft Office and general computer skills, property management software, and Fair Housing laws.
• A passion for continuous learning.

Who We Are

Berger Communities embraces a strong organizational culture that drives a quality living environment for our residents, and a desirable place of employment for our team members. Our dedication to service, caring and results consistently positions us as the top place to work in multifamily across the nation. BC is a proud equal opportunity employer.

• Rated three years in a row as one of the top ten places to work in multi-family in the nation by the Best Companies Group.
• Ranked #1 in the nation for Customer Service by SatisFacts and ApartmentRatings.com.