Leasing Consultant - Regency Towers

Berger Communities; Allentown (Lehigh County); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Leasing Consultant, where your role will be pivotal in connecting residents with their ideal homes. In this full-time position, you will engage with prospective residents, manage leads, and ensure a seamless leasing process. With a strong emphasis on customer service, you'll utilize your excellent communication skills to provide tours and assist in lease preparations. This innovative firm offers competitive pay, generous bonuses, and a comprehensive benefits package, including medical, dental, and vision insurance, along with a supportive work environment that values continuous learning and professional growth. If you're ready to make a difference in the multifamily housing sector, this opportunity is for you.

Benefits

Medical, Dental, and Vision Insurance

401K plan with employer match

Tuition assistance program

Employee referral rewards

15 PTO days per year

Paid holidays and floating holidays

20% rent discount

$700 sign on bonus

Qualifications

• Two years of sales or customer service experience required.
• High School Diploma or GED is mandatory, bilingual preferred.

Responsibilities

• Act as the first point of contact for residents and prospects.
• Manage leads and assist in finding new apartment homes.
• Prepare lease paperwork and manage the move-in process.

Skills

Interpersonal Communication

Organizational Skills

Customer Service

Sales Experience

Bilingual

Education

High School Diploma or GED

Tools

Microsoft Office

Property Management Software

Job description

$20-21/hour, monthly renewal bonus, occupancy bonus, leasing commissions in the amount of $100/lease, $700 sign on bonus, and benefits.

Benefits available on the 1st of the month, following only 30 days of employment:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts for Medical Expenses and Dependent Care
• Short-Term Disability Income Insurance – at no cost!
• Long-Term Disability Income Insurance – at no cost!
• Life Insurance – at no cost! *Additional buy-up option available
• 401K plan with employer match

Added benefits:

• Tuition assistance program - up to $4,000 annually
• $1,000 employee referral rewards
• 15 PTO days per year
• 1 volunteer time off day per year
• Paid holidays and 2 floating holidays
• Sign on bonus
• 20% rent discount at any Berger community – eligible on your first day of employment

Location: Allentown, PA.

Type:Full Time

Minimum Experience:Two years sales and/or customer service experience required, apartment leasing experience is a plus. High School Diploma or GED required. Bilingual preferred.

Role & Responsibilities

As the Leasing Consultant your responsibilities will include:

• Act as first point of contact to residents and prospective residents calling or visiting the community.
• Identify needs of prospective residents and assist them in finding their perfect new apartment home.
• Manage prospective leads and follow up in a timely manner in lead management system.
• Offer virtual, self-guided, in-person, or video tours of make ready apartment homes.
• Process applications in accordance with company policy and procedure and Fair Housing guidelines.
• Prepare lease paperwork and manage the resident move-In process.
• Prepare community daily for showings and ensuring a clean tour path.
• Opening, closing and sparkling the model and show units.
• Assist Community Manager in gathering market survey information.
• Assist Community Manager with Community Social Media strategy.
• Build resident relations and assist in planning and executing resident events.
• Plan and execute marketing and outreach activities.
• Comply with all state, federal and local laws relating to Fair Housing.

About You

You might be a great fit for this role if you have:

• Well-developed interpersonal, written, and verbal communication skills
• Excellent organizational skills with the ability to prioritize and work effectively on multiple tasks in a fast-paced, demanding environment
• Be dependable, reliable and follow through on commitments, producing timely work to required or higher standard
• Be attentive to detail and monitoring adherence to company standards and policies
• A positive, “can-do" attitude, professionalism, and a high level of enthusiasm
• Experience with Microsoft Office and general computer skills, property management software, and Fair Housing laws.
• A passion for continuous learning

Who We Are

Berger Communities embraces a strong organizational culture that drives a quality living environment for our residents, and a desirable place of employment for our team members. Our dedication to service, caring and results consistently positions us as the top place to work in multifamily across the nation.BC is a proud equal opportunity employer.

• Rated three years in a row as one of the top ten places to work in multi-family in the nation by the Best Companies Group.
• Ranked #1 in the nation for Customer Service by SatisFacts and ApartmentRatings.com.