Floating General Manager

Massage Envy; Vernon Hills (IL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Base salary + commissions + bonuses

Medical plans

Dental & Vision Insurance

Paid time off

401k package

Employee discount

Free monthly massage/skincare services

Job summary

Massage Envy is seeking a Floating General Manager to lead in our Northeastern Illinois region and develop into a permanent General Manager role overseeing an assigned location. You’ll help identify the best fit between leadership strengths and location needs, setting the stage for long-term success.

You will supervise 2–3 locations, coach staff, drive sales and service excellence, and ensure an exceptional client experience while embodying our wellness-first culture.

Qualifications

• 3+ years of management experience in spa, fitness, retail or hospitality.
• Strong leadership and team-building abilities.
• Effective communicator and motivator with coaching skills.
• Skilled at interpreting business metrics to drive decisions.
• Organized, proactive and thrives in fast-paced environments.

Responsibilities

• Support daily operations for 2 - 3 locations including scheduling, staffing, inventory, payroll and compliance.
• Lead by example, champion Massage Envy’s core values in every interaction.
• Coach and mentor your team for growth and success.
• Drive performance metrics (sales, member growth, service excellence) to exceed goals.
• Create an exceptional client experience where guests feel seen, heard and cared for.
• Foster a supportive, high-energy culture where team members feel valued.

Skills

Leadership

Management experience

Team coaching

Analytical thinking

Communication

Tools

Scheduling software

Payroll systems

Job description

Description

Lead with Heart. Manage with Purpose. Make a Real Impact.

Massage Envy is looking for a driven, people-focused Floating General Manager to lead in our Northeastern Illinois Region.

Our Floating General Manager role serves as a development and training pathway to a permanent General Manager position. During this period, we focus on identifying the best fit between each leader’s strengths and the needs of an individual location, with the ultimate goal of transitioning them into a dedicated General Manager role overseeing an assigned location.

Why PCRK Group- Massage Envy?

• Be a Wellness Leader: Make a meaningful difference in the lives of both your team and your clients every day.
• Drive Your Career Forward: Access leadership training, development resources, and promotion opportunities.
• People-First Culture: Join a team built on empathy, connection, and a shared mission to help others feel their best.
• Industry Leadership: Be part of the #1 massage and skincare provider in the country.

What You’ll Do as General Manager:

• Support daily operations for 2 - 3 locations including scheduling, staffing, inventory, payroll, and compliance.
• Lead by example, championing Massage Envy’s core values in every interaction.
• Coach and mentor your team, setting them up for success and encouraging continuous growth.
• Drive performance metrics (sales, member growth, service excellence) to exceed business goals.
• Create an exceptional client experience by ensuring every guest feels seen, heard, and cared for.
• Foster a supportive, high-energy culture where team members feel valued and empowered.

Requirements

Who You Are:

• A proven leader with 3+ years of management experience (spa, fitness, retail, or hospitality experience a plus).
• Passionate about wellness and committed to creating a positive environment for both clients and staff.
• A strong communicator and motivator with a knack for building cohesive, productive teams.
• Skilled at interpreting business metrics and using them to drive smart decisions.
• Organized, proactive, and able to thrive in a fast-paced setting.

Benefits:

• Compensation that includes base salary, generous commissions and bonus opportunities
• Excellent Medical Plans
• Dental & Vision Insurance
• Paid Time Off
• Comprehensive 401k package
• Employee discount on products
• Free massage/skincare services monthly

At PCRK Group- Massage Envy, we believe wellness isn't just for our clients- it's for our teams too. As General Manager, you’ll have the chance to create a supportive, empowered workplace where people love to work and clients love to visit.

ROP: $50,000 - $60,000 Annually DOE

Region: Northeastern Illinois

We Believe Our Differences Make Us Better. We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.