Floating Field Support Engineer

5 Star Recruitment; Charlotte (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

A recruitment agency seeks a Floating Field Support Engineer in Charlotte, North Carolina. The position involves installing, servicing, and maintaining medical instrumentation. Candidates should have a certificate in electronics, with 3+ years of field service experience, preferably in medical lab analyzers. The role requires extensive overnight travel and full vaccination against COVID-19. Strong troubleshooting and customer service skills are essential for success in this position.

Qualifications

• 3+ years of experience as a field service engineer.
• Experience with medical lab analyzers is a plus.
• Fully vaccinated against COVID-19.

Responsibilities

• Installation and maintenance of instrumentation.
• Establish good customer relations.
• Coordinate problem resolution within the Field Support Group.
• Maintain inventory of tools and parts.
• Provide basic on-site training on instrumentation.

Skills

Electronics troubleshooting

Electro-mechanical troubleshooting

Customer relation skills

Education

Certificate or AAS Degree in electronics or related discipline

Job description

Charlotte, North Carolina, United States

About the job Floating Field Support Engineer

Qualifications:

• A Certificate or AAS Degree in electronics or a related discipline is required.
• Good experience with electronics & electro-mechanical troubleshooting.
• Extensive overnight travel will be required.
• Minimum of 3 years experience as a field service engineer
• Experience servicing medical lab analyzers or other medical instrumentation would be a plus.
• This job requires the individual to be fully vaccinated against COVID-19.

Responsibilities:

• Will be involved with the installation, servicing, and preventive maintenance of the instrumentation.
• Establish a good customer relations foundation.
• Coordinates problem resolution within the Field Support Group
• Maintain car inventory, such as tools, trunk stock (parts), etc.
• Provides basic on-site training regarding the operation of company instrumentation.