Floating Field Support Engineer

Pipe Recruit; Charlotte (NC); Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and benefits package

Opportunity to work with cutting-edge medical technology

Dynamic and collaborative work environment

Extensive travel opportunities

Job summary

A medical technology company in Charlotte, NC is seeking a Floating Field Support Engineer. This role involves installation, servicing, and preventive maintenance of medical instrumentation. The ideal candidate will have a strong background in electronics and troubleshooting, with a minimum of 3 years of experience in the field. Extensive overnight travel is required. A competitive salary and benefits package, as well as opportunities to work with cutting-edge technology, are part of the offering.

Qualifications

• Minimum 3 years of experience as a Field Service Engineer.
• Experience servicing medical lab analyzers or medical instrumentation is a plus.
• Ability to travel extensively overnight as required.

Responsibilities

• Perform installation, servicing, and preventive maintenance of company instrumentation.
• Establish and maintain positive customer relations to ensure satisfaction.
• Coordinate problem resolution within the Field Support Group.
• Maintain car inventory, including tools and parts.
• Provide basic on-site training to customers regarding instrumentation operation.

Skills

Electronics troubleshooting

Electro-mechanical troubleshooting

Customer relationship management

Communication skills

Education

Certificate or Associate Degree in Electronics

Job description

Charlotte, North Carolina, United States

About the job Floating Field Support Engineer

Location: CHARLOTTE NC, DETROIT MI, ATLANTA GA, WASHINGTON DC

Experience Required: 5 - 15 Years

Employment Type: Full-Time

Job Overview:

We are seeking a highly skilled and motivated Floating Field Support Engineer to join our team. The ideal candidate will be responsible for the installation, servicing, and preventive maintenance of our instrumentation. This role requires extensive overnight travel and a strong background in electronics and electro-mechanical troubleshooting.

Qualifications:

• A Certificate or Associates Degree (AAS) in Electronics or a related discipline is required.
• Minimum of 3 years of experience as a Field Service Engineer.
• Strong experience with electronics & electro-mechanical troubleshooting.
• Experience servicing medical lab analyzers or other medical instrumentation is a plus.
• Ability to travel extensively overnight as required.
• Strong communication skills to establish solid customer relationships.
• Must be fully vaccinated against COVID-19.

Key Responsibilities:

• Perform installation, servicing, and preventive maintenance of company instrumentation.
• Establish and maintain positive customer relations to ensure satisfaction.
• Coordinate problem resolution within the Field Support Group.
• Maintain car inventory, including tools, trunk stock (parts), and other necessary equipment.
• Provide basic on-site training to customers regarding the operation of company instrumentation.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge medical technology.
• A dynamic and collaborative work environment.
• Extensive travel opportunities.

If you meet the qualifications and are excited about this opportunity, we encourage you to apply today!