Floating CSR & Banking Solutions Specialist

Centennial-Bank; Amarillo (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

Centennial-Bank Amarillo-Taylor Branch in Amarillo, TX is seeking a Customer Service Representative (Float) to support multiple locations. The role focuses on opening new accounts, cross-selling products, and maintaining customer relationships while traveling between branches.

The CSR will assist with loan processing as needed and ensure compliance with bank policies. Strong communication and math skills, plus flexibility to float, are essential.

Qualifications

• High school diploma or GED and on-the-job education or training.
• Ability to open consumer and business accounts and cross-sell bank products.
• Strong communication, math, and problem-solving abilities.

Responsibilities

• Open consumer and business accounts and services.
• Comply with regulations, policies and procedures.
• Assess customer needs and cross-sell appropriate products and services.
• Refer new business to subsidiaries (insurance, mortgage, brokerage).
• Assist with loan origination and processing as needed.
• Answer customer inquiries regarding products, rates and services.

Skills

Communication skills

Mathematical skills

Critical thinking skills

Education

High school diploma or GED

Job description

Centennial-Bank Amarillo-Taylor Branch in Amarillo, TX is seeking a Customer Service Representative (Float) to support multiple locations. The role focuses on opening new accounts, cross-selling products, and maintaining customer relationships while traveling between branches.

The CSR will assist with loan processing as needed and ensure compliance with bank policies. Strong communication and math skills, plus flexibility to float, are essential.