Floating Banking CSR: Open Accounts, Grow Deposits

Happy State Bank; Amarillo, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Happy State Bank Amarillo-Taylor Branch in Amarillo, TX is seeking a Customer Service Representative (CSR) (Float) to retain relationships and open consumer and business accounts across branch locations.

You will assess customer needs, cross-sell bank products, and support branch goals while performing teller duties as needed. This role requires adaptability to travel between branches and maintain professional service.

Qualifications

• Customer service experience required or preferred.
• Ability to assess customer needs and cross-sell products.
• Familiarity with banking products and services.

Responsibilities

• Open consumer and business accounts and services.
• Cross-sell appropriate products and services.
• Perform teller duties as needed and support branch goals.
• Float between branch locations and travel as required.
• Respond to customer inquiries regarding products, rates, and services.

Skills

Customer service

Cross-selling

Banking products

Communication skills

Education

High school diploma

Tools

POS systems

Job description

Happy State Bank Amarillo-Taylor Branch in Amarillo, TX is seeking a Customer Service Representative (CSR) (Float) to retain relationships and open consumer and business accounts across branch locations.

You will assess customer needs, cross-sell bank products, and support branch goals while performing teller duties as needed. This role requires adaptability to travel between branches and maintain professional service.