Floating Community Manager (Affordable Housing)

Pratum Companies; Virginia; On-site; USD 65,000 - 90,000; Full time

Job summary

Pratum Companies is seeking a Floating Community Manager to oversee on-site management of one or more residential multifamily communities. Travel across the portfolio nationwide is required, with primary support in the Washington DC Metropolitan area including VA and MD.

The role requires strong marketing, leasing, and leadership abilities, proficiency with RealPage/Yardi and MS Office, and solid understanding of LIHTC and Fair Housing regulations.

Qualifications

• Minimum three years of residential property management experience.
• Experience with LIHTC, HUD Project Based Section 8 is preferred.
• Knowledge of Fair Housing laws and regulations

Responsibilities

• Oversee on-site management for one or more residential communities.
• Lead staffing, training and leasing efforts to meet performance targets.
• Monitor compliance with Fair Housing, HR and operations policies; ensure safety standards.

Skills

Marketing

Leasing

Leadership

Customer Service

Communication

Property Management

Fair Housing laws

Education

High school diploma or equivalent

Tools

MS Office

Outlook

OneSite/Yardi

Job description

Job Description

Job Description

Floating Community Manager (Affordable Housing)

This position is responsible for providingon-site management of one or more residential multifamily apartment communities. This role will require travel throughout Pratum's portfolio nationwide. Although the Washington DC Metropolitan area, including Virginia and Marylandare primarily be where support is needed, overnight travel to any state for operational coverage is a requirement of the role. Candidate must live within 30 minutes of a major airport in the mid-Atlantic (e.g. DC, MD, VA).Reliable transportation is a MUST.

Essential Duties and Responsibilities

• Provide on-site management of one or more residential multifamily apartment communities.
• Manage the day-to‑day outreach, sales and customer service efforts to meet and exceed performance targets
• Monitor property and staff to ensure compliance with all Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies and procedures, and Safety Management programs
• Provide affordable housing and rental services to ensure compliance with certifications, recertifications, leases, etc.
• Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events
• Prepare reports of all operational financial data to the Regional Property Manager, Property Staff Accounts and other Corporate Departments as requested
• Lead staffing, training and development initiatives for the property to ensure the best talent is part of the property team

Requirements

The successful Floating Community Managerwill have the following qualifications:

• Marketing, leasing, and leadership experience
• Four (4) years of experience working inTax-Credit, HUD Project Based Section 8 and Market-Rate property management
• Strong operational, compliance and regulatory understanding, including deep HUD Project Based Section 8 programs and Low-Income Housing Tax Credit (LIHTC) familiarity and knowledge
• Two (2) years supervisory experience is preferred, with a track record of effectively working with all levels of staff and management
• Must be knowledgeable of all local, state and federal Fair Housing laws and regulations
• Superior customer service skills and the ability to deal with difficult people and challenging situations while maintaining a positive and calm demeanor
• Ability to effectively and accurately communicate and present information verbally and in writing
• Must be proficient with MS Office suite applications (e.g. Outlook, Word, Excel, Teams, etc.)
• Experience and proficiency with RealPage OneSite is required, and Yardi software systems is preferred
• Possess proven financial and accounting acumen, with demonstrated ability to read a budget, conduct financial analysis and provide practical narrative and financial reporting
• CPO, COS and/or BOS certifications preferred
• HCCP & SHCM or equivalent preferred

Education

High school diploma, GED or Equivalent. Ability to read and write English fluently, accurately perform intermediate mathematical functions and understand and perform all on‑site resident management software functions.

Professional Experience

A minimum of three years of experience in residential property management as a Community Manager

Attendance/Travel Requirements

The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on‑call, as scheduled or as necessary. Travel may be required at times to attend various owner gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.

Computer Skills

Minimum of basic knowledge of computers

Ability to use Outlook and OneSite/Yardi

Intermediate knowledge of Microsoft Suites

Minimum of basic Internet knowledge

Physical Demands

Must be capable of physically accessing all exterior and interior parts of the property and amenities. Must be able to push, pull, lift, carry or move/maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Learning & Development

Maintaining a commitment to ongoing personal development and career growth though career path activities provided through the cor