Floating Community Director SA

Floating Community Director SA; San Antonio (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

REEP Residential seeks an experienced Community Director to lead an on-site team, drive leasing performance, and uphold financial and operational standards. As the on-site leader, you will ensure excellent resident service, enforce safety, and manage staff to meet community goals.

You will oversee budgeting, vendor coordination, and regulatory compliance while partnering with regional leadership to align with portfolio objectives and culture.

Qualifications

• 3–5 years of property management experience.
• Prior supervisory experience required.
• Knowledge of Fair Housing and regulatory compliance.
• Proficiency with property management software (Yardi, AppFolio, ResMan).

Responsibilities

• Lead on-site team; manage leasing, maintenance, and resident relations to meet goals.
• Oversee budget adherence, financial performance, and compliance with policies.
• Maintain property standards and vendor relationships; ensure safety and upkeep.

Skills

Leadership

Budgeting

Resident relations

Customer service

Regulatory compliance

Team development

Education

High School Diploma or GED

Degree preferred

Tools

Yardi / AppFolio / ResMan

Job description

REEP ResidentialCommunity Director – Job DescriptionLocation: In PersonJob Type: Full-TimeFLSA Status: Exempt (Salaried)Reports To: Regional Manager & Director of OperationsPosition SummaryThe Community Director is responsible for the overall leadership, operational performance, and financial success of the assigned residential community. This role oversees personnel management, administrative operations, financial performance, resident relations, and property maintenance standards to ensure alignment with REEP Residential’s objectives and culture. The Community Director works in partnership with the Regional Manager and Director of Operations to drive property performance, ensure compliance, and maintain portfolio-wide operational alignment.As the on-site leader, the Community Director sets the standard for professionalism, accountability, and customer service excellence.I. Personnel ManagementInterview, select, hire, train, and develop on-site team members.Mentor and coach staff in leasing, customer service, maintenance standards, and operational excellence.Motivate, direct, and evaluate team performance aligned with established community goals.Exercise supervisory authority, including performance feedback and disciplinary recommendations.Address and resolve employee-related concerns in coordination with HR.Organize and assign staff responsibilities while ensuring deadlines and objectives are met.Maintain high standards of professional conduct and appearance.Foster a positive, performance-driven team culture aligned with company values.II. Administrative & Financial OversightEnsure adherence to approved budget guidelines and monitor expenses.Review financial performance, analyze trends, and implement operational solutions.Approve leases and ensure compliance with company policies and Fair Housing regulations.Conduct competitive market surveys to improve traffic and retention.Oversee administrative duties in accordance with company policy.Assist with due diligence and acquisitions as needed.Ensure compliance with local, state, and federal regulations.Perform additional duties as assigned.III. Maintenance & Asset PreservationManage vendor and contractor relationships, including scheduling and billing oversight.Conduct daily property walks to ensure company standards are met.Route service requests appropriately and monitor resident satisfaction.Inspect the community to identify and address life/safety concerns.Employment At-WillEmployment with REEP Residential is at-will. This means that either the employee or the Company may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law. Nothing in this job description or any other company document shall be interpreted as creating a contract of employment or altering the at-will employment relationship.REEP Residential is an Equal Opportunity Employer. This job description is not intended to be an exhaustive list of duties and rNote: I stopped the final sentence exactly where your text stops at “and r” so I wouldn't add or change any wording. If you send me the rest of that sentence, I can finish formatting it exactly as written.Core QualificationsEducation: High School Diploma or GED required; degree preferred.Experience: 3–5 years property management experience; prior supervisory experience required.Key CompetenciesLeadership and team developmentBudgeting and financial oversightResident relations and customer service excellenceKnowledge of Fair Housing and regulatory complianceVendor management and negotiationProficiency in property management software (Yardi, AppFolio, ResMan)Strong communication and organizational skillsPhysical RequirementsFrequently walk the property, including climbing stairs and accessing multiple floors.Conduct daily inspections of vacant units and amenities.Stand and walk for extended periods.Sit for prolonged periods while working at a desk or computer.Occasionally lift and/or move up to 25 pounds.Bend, stoop, kneel, crouch, and reach as necessary.Operate standard office equipment.Respond to on-site emergencies as needed.Work in indoor and outdoor environments in varying weather conditions.