Floating Community Banking Specialist ACNB Bank · Lancaster, PA Posted yesterday

QuickCruit, Inc.

Lancaster (Lancaster County)

On-site

USD 42,000 - 65,000

Full time

5 days ago
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Benefits offered by this job

Travel stipend

Job summary

ACNB Bank is seeking a Floating Community Banking Specialist to support York and Lancaster County offices. The role emphasizes relationship-building, sales targets, and accurate financial processing across deposit and loan activities.

The position requires banking experience, strong customer service, and flexibility to travel between the York and Lancaster area offices. A travel stipend is provided to support front-line coverage.

Qualifications

  • Minimum of 2 years in banking or related position with proven success in meeting sales goals and delivering exceptional customer service.
  • Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication.

Responsibilities

  • Meet and exceed customer satisfaction goals by profiling customers and delivering tailored solutions.
  • Achieve and surpass individual sales targets while supporting office-wide sales objectives via cross-selling and referrals.
  • Ensure compliance with internal controls and regulatory requirements to minimize risk.
  • Maintain high accuracy when opening deposit accounts, processing loan applications, and conducting financial transactions.
  • Refer clients to other lines of business and collaborate with team members for seamless service.

Skills

Banking Experience
Microsoft Office
Multitasking
Attention to detail
Interpersonal communication

Education

High school diploma

Tools

None

Job description

# Floating Community Banking SpecialistACNB Bank · Lancaster, PATailor My ResumeStart free. No credit card.### About the JobPosition Title: Floating Community Banking Specialist (also known as Platform Specialist, Universal Banker, or Relationship Banker)Location: York and Lancaster Counties, PennsylvaniaAre you a banking professional with the drive to provide exceptional service and meet performance goals?Join our team as a Floating Community Banking Specialist and play a pivotal role in shaping the financial well-being of our customers and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, flexibility, and the ability to deliver results.### Qualifications* Banking Experience: Minimum of 2 years in banking or a related position with proven success in meeting sales goals and delivering exceptional customer service.* Skills & Qualifications: Proficient in Microsoft Office programs, multitasking, attention to detail, and interpersonal communication. Reliable transportation required.* Education: High school diploma or equivalent required.* Local Expertise: Familiarity with the York, Hanover, and Western Lancaster areas and those communities are highly preferred.### Responsibilities* Customer Satisfaction: Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards.* Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.* Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.* Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.* Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.* Travel to assigned community banking offices across York and Hanover, Oregon Pike, and State Road in Lancaster, to provide front-line support and seamless customer service. Stipend provided for travel.
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