Community Banking Specialist

Acnb Bank; Lancaster (Lancaster County); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K with match

Generous PTO

Career growth

Employee awards

Job summary

ACNB Bank in Lancaster, PA is hiring a Community Banking Specialist to deliver exceptional service and drive performance in a busy branch. You will open deposit accounts, process loan applications, and build lasting relationships with customers.

The role requires a high school diploma, at least two years in banking with sales goals, and strong Microsoft Office skills. Local knowledge of the Lancaster area is highly preferred and there are growth and training opportunities.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in banking or related role with proven sales success.
• Proficient in Microsoft Office; strong multitasking, attention to detail.
• Familiarity with the Lancaster area preferred.

Responsibilities

• Meet and exceed customer satisfaction goals by profiling, tailoring solutions, and maintaining a customer-centric approach.
• Achieve and surpass individual sales targets through cross-selling and referrals.
• Ensure compliance with internal controls and regulatory requirements to minimize risk.
• Maintain accuracy when opening deposit accounts and processing loan applications.
• Refer clients to other lines of business to foster collaboration.

Skills

Microsoft Office

Multitasking

Attention to detail

Interpersonal communication

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Banking Specialist

Full-Time Admin Support Worker Oregon Pike Office, Lancaster, PA, US

2 days ago Requisition ID: 2453

Position Title: Community Banking Specialist(also known as Platform Specialist, Universal Banker, or Relationship Banker)

Are you a banking professional with the drive to provide exceptional service and meet performance goals?

Join our team at Tradtitions Bank, a division of ACNB, as a Community Banking Specialistat ourLancaster Offices and play a pivotal role in shaping the financial well-being of our customers and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, and the ability to deliver results.

What We’re Looking For:

• Education: High school diploma or equivalent required.
• Banking Experience: Minimum of 2 years in banking or a related position with proven success inmeeting sales goals and delivering exceptional customer service.
• Skills & Qualifications: Proficient in Microsoft Officeprograms, multitasking, attention to detail, and interpersonal communication.
• Local Expertise: Familiarity with the Lancaster area and its community is highly preferred

Key Responsibilities:

• Customer Satisfaction: Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards.
• Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
• Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
• Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
• Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.

What You’ll Do:

• Create exceptional customer experiences by assessing financial needs and offering personalized banking solutions.
• Open deposit accounts and process consumer credit and loan applications with precision and efficiency.
• Build long-term relationships with customers through needs-based selling and proactive outreach.
• Stay informed on competitor offerings and market trends to provide customers with valuable insights.
• Manage risks and regulatory compliance while resolving customer inquiries promptly and effectively.
• Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance;
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions;
• 401K with up to 4% employer match;
• Career growth and ongoing training and development opportunities;
• Employee recognition & service awards.

Why Join Us?

Be part of a dynamic, customer-focused environment where your expertise and commitment to excellence make a tangible impact. We value collaboration, growth, and innovation- helping you achieve professional milestones while contributing to the success of our team and community.

Locations: 2151 State Road, Lancaster, PA 17601 and 1687 Oregon Pike, Lancaster, PA 17601

Position Title: Community Banking Specialist(also known as Platform Specialist, Universal Banker, or Relationship Banker)

Location: Lancaster, PA (Oregon Pike, State Road)

Are you a banking professional with the drive to provide exceptional service and meet performance goals?

Join our team at Tradtitions Bank, a division of ACNB, as a Community Banking Specialistat ourLancaster Offices and play a pivotal role in shaping the financial well-being of our customers and community. We're looking for someone with banking experience (preferred), a passion for relationship-building, and the ability to deliver results.

What We’re Looking For:

• Education: High school diploma or equivalent required.
• Banking Experience: Minimum of 2 years in banking or a related position with proven success inmeeting sales goals and delivering exceptional customer service.
• Skills & Qualifications: Proficient in Microsoft Officeprograms, multitasking, attention to detail, and interpersonal communication.
• Local Expertise: Familiarity with the Lancaster area and its community is highly preferred

Key Responsibilities:

• Customer Satisfaction: Meet and exceed customer satisfaction goals by ensuring accurate profiling, delivering tailored solutions, and maintaining a customer-centric approach aligned with Service Excellence Standards.
• Sales Performance: Achieve and surpass individual sales targets while contributing to office-wide sales objectives by effectively identifying cross-selling and referral opportunities.
• Risk Management: Ensure compliance with all internal controls and regulatory requirements, minimizing risk to the bank and safeguarding against fraudulent activity.
• Operational Accuracy: Maintain high levels of accuracy and completeness when opening deposit accounts, processing loan applications, and conducting financial transactions.
• Collaborative Partnerships: Strengthen customer relationships by successfully referring clients to other lines of business (Wealth Management, Mortgage Lending, etc.) and fostering team collaboration.

What You’ll Do:

• Create exceptional customer experiences by assessing financial needs and offering personalized banking solutions.
• Open deposit accounts and process consumer credit and loan applications with precision and efficiency.
• Build long-term relationships with customers through needs-based selling and proactive outreach.
• Stay informed on competitor offerings and market trends to provide customers with valuable insights.
• Manage risks and regulatory compliance while resolving customer inquiries promptly and effectively.

Benefits:

• Benefits package including Health (starts on 1st of month after start date), Dental, and Vision Insurance;
• Free/low cost supplemental health insurance programs for orthopedic/imaging services and high cost prescriptions;
• 401K with up to 4% employer match;
• Generous PTO package plus 12 paid holidays;
• Career growth and ongoing training and development opportunities;
• Employee recognition & service awards.

Why Join Us?

Be part of a dynamic, customer-focused environment where your expertise and commitment to excellence make a tangible impact. We value collaboration, growth, and innovation- helping you achieve professional milestones while contributing to the success of our team and community.

Locations: 2151 State Road, Lancaster, PA 17601 and 1687 Oregon Pike, Lancaster, PA 17601

ACNB Bank is an Equal Opportunity Employer.