Floating Case Planner Enhanced Family Foster Care

Seamen; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Extensive training

Paid time off (PTO)

Health, dental, vision insurance

Company-paid life insurance

403(b) retirement plan

Commuter benefits

Plum Benefits

Job summary

Seamen’s Society is seeking a Floating Case Planner to promote safety, permanency, and well‑being for children in foster care. You will provide case coverage, lead service planning, and coordinate with families and providers across Staten Island and Brooklyn.

The role requires flexible caseload management, timely documentation in CONNECTIONS, and collaboration with interdisciplinary teams. A 2+ year background in case planning and a social work bachelor’s degree are required.

Qualifications

• Bachelor’s degree in Social Work or a related field required.
• A minimum of two years of case planning experience required.
• Valid driver’s license preferred.
• Ability to travel between the agency’s Staten Island and Brooklyn locations as needed.
• Flexibility to work varied hours based on program, client, and operational needs.

Responsibilities

• Provide case coverage and support for assigned cases within the Enhanced Family Foster Care (EFFC) program as directed by program leadership.
• Review assigned cases immediately upon notification from program leadership to assess case status, identify critical needs, and initiate necessary case planning activities.
• Establish timely contact with children, families, foster parents, and service providers to ensure continuity of services and compliance with required casework contacts.
• Manage and complete time-sensitive tasks, follow-up activities, and service coordination responsibilities to maintain effective case oversight.
• Engage families in service planning and begin required contacts and interventions promptly upon assignment.
• Monitor child safety, well-being, and permanency through regular casework contacts, home visits, and ongoing assessment of family functioning.
• Partner with families to develop, implement, and monitor service plans that address identified strengths, needs, and permanency goals.
• Collaborate with interdisciplinary team members and community providers to support each child\u2019s medical, mental health, educational, housing, and vocational needs, as applicable.
• Maintain accurate and timely documentation of all case activities in CONNECTIONS in accordance with agency and regulatory requirements.
• Participate in Family Team Conferences (FTCs), Family Assessment and Service Plan (FASP) meetings, and other service-planning activities within established timelines.
• Attend Family Court proceedings for assigned cases and provide written reports and verbal testimony regarding family progress and service-plan outcomes.
• Prepare and submit court reports, permanency hearing reports, and other required documentation in accordance with agency standards and deadlines.
• Support and facilitate meaningful, consistent family visitation and communication to strengthen family relationships and advance permanency goals.
• Identify and address barriers to reunification, kinship placement, adoption, or other permanency outcomes through assessment, advocacy, and service coordination.
• Participate in treatment planning, Trauma Systems Therapy (TST) meetings, and other multidisciplinary forums to support child and family well-being.
• Engage in ongoing professional development, training, and job-related learning opportunities.
• Performs other duties/responsibilities as assigned within the scope of position.

Skills

Microsoft 365

CONNECTIONS

Interpersonal skills

Time management

Travel as needed

Education

Bachelor’s degree in Social Work or a related field

Tools

CONNECTIONS

Job description

Description

This position is eligible for a pay increase upon successfully completing the 3-month orientation period.

The Floating Case Planner is responsible for promoting the safety, permanency, and well-being of children placed in foster care through Seamen’s Society by providing case coverage and support as needed. This role requires flexibility in managing a frequently changing caseload across the Staten Island and Brooklyn locations.

Under the direction of program leadership, the Floating Case Planner provides immediate case coverage, ensuring timely completion of critical tasks, service planning activities, documentation, and follow-up responsibilities. Working collaboratively with children, families, foster parents, and service providers, the Floating Case Planner serves as the primary coordinator of service planning efforts and leads the development, implementation, and monitoring of individualized case plans.

Duties and Responsibilities

• Provide case coverage and support for assigned cases within the Enhanced Family Foster Care (EFFC) program as directed by program leadership.
• Review assigned cases immediately upon notification from program leadership to assess case status, identify critical needs, and initiate necessary case planning activities.
• Establish timely contact with children, families, foster parents, and service providers to ensure continuity of services and compliance with required casework contacts.
• Manage and complete time-sensitive tasks, follow-up activities, and service coordination responsibilities to maintain effective case oversight.
• Engage families in service planning and begin required contacts and interventions promptly upon assignment.
• Monitor child safety, well-being, and permanency through regular casework contacts, home visits, and ongoing assessment of family functioning.
• Partner with families to develop, implement, and monitor service plans that address identified strengths, needs, and permanency goals.
• Collaborate with interdisciplinary team members and community providers to support each child's medical, mental health, educational, housing, and vocational needs, as applicable.
• Maintain accurate and timely documentation of all case activities in CONNECTIONS in accordance with agency and regulatory requirements.
• Participate in Family Team Conferences (FTCs), Family Assessment and Service Plan (FASP) meetings, and other service-planning activities within established timelines.
• Attend Family Court proceedings for assigned cases and provide written reports and verbal testimony regarding family progress and service-plan outcomes.
• Prepare and submit court reports, permanency hearing reports, and other required documentation in accordance with agency standards and deadlines.
• Support and facilitate meaningful, consistent family visitation and communication to strengthen family relationships and advance permanency goals.
• Identify and address barriers to reunification, kinship placement, adoption, or other permanency outcomes through assessment, advocacy, and service coordination.
• Participate in treatment planning, Trauma Systems Therapy (TST) meetings, and other multidisciplinary forums to support child and family well-being.
• Engage in ongoing professional development, training, and job-related learning opportunities.
• Performs other duties/responsibilities as assigned within the scope of position.

Requirements

Skills, Knowledge, and Abilities

• Proficiency in Microsoft 365 applications and working knowledge of CONNECTIONS.
• Strong interpersonal and teamwork skills, with excellent planning, organizational, time-management, and follow-up abilities.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Demonstrated ability to analyze, troubleshoot, and resolve recurring case-related challenges in a timely and effective manner.

Qualifications/Requirements

• Bachelor’s degree in Social Work or a related field required.
• A minimum of two years of case planning experience required.
• Valid driver’s license preferred.
• Ability to travel between the agency’s Staten Island and Brooklyn locations as needed.
• Flexibility to work varied hours based on program, client, and operational needs.

Why Join Us?

• Extensive Training & Career Development – Gain hands‑on experience with comprehensive training programs to enhance your skills and career growth.
• Generous Paid Time Off & Holidays – Maintain a healthy work‑life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half‑day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well‑being is a priority for us. Take time to rest and recharge.
• Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs.
• Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax‑deferred annuity to secure your future.
• Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options.
• Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more.
• Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well‑being.
• Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives.

Additional Information

Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.