Float Pool Medical Assistant

HU101 The Howard University; United States; On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

Tuition reimbursement

Career development

Job summary

Howard University in the United States is seeking an Ambulatory Float Pool Medical Assistant to provide clinical, operational, and administrative support across Faculty Practice locations. The role requires adaptability across practices and specialties while maintaining high standards of patient care.

The position covers coverage across multiple locations, supports patient care workflows, and ensures patient safety and HIPAA compliance.

Qualifications

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Current Medical Assistant certification/credential.
• Current BLS certification.
• Minimum of 3 years of ambulatory Medical Assistant experience preferred or three (3) years related experience in a hospital or equivalent.
• Experience with electronic health records required.
• Ability to work across multiple Faculty Practice location

Responsibilities

• Prepare patients for examination and treatment according to established workflows.
• Obtain and document vital signs, medication histories, and other required clinical information within scope.
• Prepare exam rooms and ensure appropriate supplies and equipment are available.
• Assist providers with procedures and patient care activities within scope of practice.
• Perform approved point-of-care testing, specimen collection, medication administration, and other clinical functions based on demonstrated competency and organizational policy.
• Support and reinforce provider-approved patient education and instructions.
• Support patient calls, messages, and clinical inbox workflows.
• Maintain infection prevention and patient safety standards.
• Provide coverage across Faculty Practice locations and specialties based on operational need.
• Cross-train in designated functions to support efficient clinic operations, patient flow, and continuity of service.
• Accept daily or scheduled assignments as determined by Clinical Operations.
• Provide coverage for vacancies, call-outs, leaves of absence, increased patient volumes, new provider onboarding, and other staffing needs.
• Adapt to varying provider workflows while maintaining Faculty Practice standards.
• Maintain competency in core workflows required to support multiple ambulatory specialties.
• Report to assigned practices on time and prepared to assume the designated assignment.
• Communicate barriers, safety concerns, or workflow issues promptly to appropriate leadership.

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us! https://hr.howard.edu/benefits-wellness

Under the direction of the Director of Clinical Operations or designated clinical operations leader, the Ambulatory Float Pool Medical Assistant provides clinical and operational support across Faculty Practice locations based on staffing needs, patient volumes, vacancies, call-outs, provider schedules, and other operational priorities.

The Ambulatory Float Medical Assistant is a versatile, cross-functional role providing clinical, operational, and administrative support across Faculty Practice locations. They must be adaptable, dependable, and able to transition effectively between practices and specialties while maintaining consistent standards for patient care, safety, service, and clinical workflow.

Essential Responsibilities:

Patient Care & Clinical Support

• Prepare patients for examination and treatment according to established workflows.
• Obtain and document vital signs, medication histories, and other required clinical information within scope.
• Prepare exam rooms and ensure appropriate supplies and equipment are available.
• Assist providers with procedures and patient care activities within scope of practice.
• Perform approved point-of-care testing, specimen collection, medication administration, and other clinical functions based on demonstrated competency and organizational policy.
• Support and reinforce provider-approved patient education and instructions.
• Support patient calls, messages, and clinical inbox workflows.
• Maintain infection prevention and patient safety standards.

Float Pool Responsibilities

• Provide coverage across Faculty Practice locations and specialties based on operational need.
• Cross-train in designated functions to support efficient clinic operations, patient flow, and continuity of service.
• Accept daily or scheduled assignments as determined by Clinical Operations.
• Provide coverage for vacancies, call-outs, leaves of absence, increased patient volumes, new provider onboarding, and other staffing needs.
• Adapt to varying provider workflows while maintaining Faculty Practice standards.
• Maintain competency in core workflows required to support multiple ambulatory specialties.
• Report to assigned practices on time and prepared to assume the designated assignment.
• Communicate barriers, safety concerns, or workflow issues promptly to appropriate leadership.

Clinic Readiness & Workflow

• Support timely rooming and patient flow throughout the clinic session.
• Assist with pre-visit planning, prior authorization/precertification activities and preparation as assigned.
• Ensure exam rooms are clean, stocked, organized, and ready for patient care.
• Identify supply, equipment, or operational concerns and elevate appropriately.
• Support opening, closing, and daily readiness activities as assigned.
• Assist with maintaining standardized clinical workflows across Faculty Practice locations.

Quality, Safety & Accountability

• Follow Faculty Practice policies, procedures, clinical standards, and established workflows.
• Participate in required competencies, training, huddles, and educational activities.
• Promptly report patient safety events, incidents, near misses, and operational concerns through established processes.
• Maintain patient privacy and confidentiality in accordance with HIPAA and organizational requirements.
• Demonstrate professional communication and collaboration with patients, providers, and team members.

Team & Operational Support

• Work collaboratively with Practice Administrators, supervisors, physicians, nurses, MAs, PSRs, and Clinical Operations leadership.
• Serve as a flexible resource during periods of increased operational need.
• Support implementation of new workflows, initiatives, and practice standards.
• Provide feedback regarding recurring workflow or resource barriers identified while floating between practices.
• Perform other duties within scope as assigned by Clinical Operations leadership.

Float Pool Expectations

• Flexibility and adaptability across practices and specialties
• Strong clinical and organizational skills
• Dependability and punctuality
• Ability to learn and follow standardized workflows
• Professional communication and teamwork
• Comfort working with multiple providers and clinical teams
• Willingness to travel between designated Faculty Practice locations

MINIMUM REQUIREMENTS:

• High school diploma or equivalent required.
• Associate’s degree in Medical Technology, Nursing or related field preferred
• Completion of an accredited Medical Assistant program.
• Current Medical Assistant certification/credential required.
• Current BLS certification required.
• Minimum of 3 years of ambulatory Medical Assistant experience preferred or three (3) years related experience in a hospital or equivalent.
• Multispecialty or previous float experience strongly preferred.
• Current Medical Technology certification preferred.
• Demonstrated competency in core ambulatory clinical skills.
• Experience with electronic health records required.
• Ability to work across multiple Faculty Practice location

Compliance Salary Range Disclosure Expected Pay Range: $20/hr - $23/hr

Howard University is a comprehensive, research-oriented, historically Black private university providing an educational experience of exceptional quality to students of high academic potential with particular emphasis upon the provision of educational opportunities to promising Black students. Further, the University is dedicated to attracting and sustaining a cadre of faculty who are, through their teaching and research, committed to the development of distinguished and compassionate graduates and to the quest for solutions to human and social problems in the United States and throughout the world.

Howard University does not discriminate on the basis of race, color, national and ethnic origin, sex,sexual orientation,gender or gender identity, marital status, religion, disability or protected veterans status. Veterans and people with disabilities are encouraged to apply. Inquiries regarding provisions for persons with disabilities or veterans status, Equal Employment Opportunity and Title IX should be directed to the Office of Employee Relations and Equal Employment Opportunity at 202-806-1280.

This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The university has the right to revise this position description at any time. This position description is not be construed as a contract for employment.