Float Personal Banker: Elevate Customer Experience & Referrals

Fifth Third Bank; California (MO); On-site; USD 44,000 - 70,000; Full time

Job summary

Fifth Third Bank in Aptos, California is hiring a Float Personal Banker 1 to assist customers with daily transactions, answer questions, and resolve issues while upholding bank policies. You will refer customers to banking partners for additional products and services and travel between market financial centers as needed.

The role requires a high school diploma, strong cash handling, a professional demeanor, and the ability to interact confidently with the public.

Qualifications

• High school diploma or GED required.
• Extensive cash handling experience.
• Ability to interact with the public professionally.
• Must communicate in writing and oral form.
• CSR experience preferred; 2+ years recommended.

Responsibilities

• Provide best in class customer satisfaction with daily transactions.
• Build rapport with customer base and know account ownership.
• Answer questions and resolve customer issues.
• Maintain confidentiality of customer information.
• Refer customers to business partners for products and services.
• Support office operations and balance records per policy.
• Travel to various Financial Centers as needed.

Skills

Cash handling

Customer service

Communication

Professional image

Initiative

Teamwork

Flexibility

NMLS SAFE Act registration

Education

High school diploma/GED

Job description

Fifth Third Bank in Aptos, California is hiring a Float Personal Banker 1 to assist customers with daily transactions, answer questions, and resolve issues while upholding bank policies. You will refer customers to banking partners for additional products and services and travel between market financial centers as needed.

The role requires a high school diploma, strong cash handling, a professional demeanor, and the ability to interact confidently with the public.