Flight Ops Technical Writer: Clear SOPs & Docs

Platform Aerospace; Hollywood (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Platform Aerospace in Hollywood, MD is seeking a Flight Operations Technical Writer to develop clear documentation. You will translate complex engineering and operational information into user-friendly manuals, SOPs, and reports, supporting cross-functional teams in Flight Operations, QA, Engineering, and Production.

The role requires gathering SME input, maintaining version-controlled content, and ensuring documentation reflects changes and lessons learned while adhering to company standards

Qualifications

• Bachelor's degree in Technical Writing, Communications, or related field.
• 2–5 years of technical writing experience, preferably in aviation, UAS, engineering, or operational environment.
• Excellent written, editing, and oral communication skills.
• Ability to work with cross-functional teams and independently (self-starter).
• Ability to meet tight deadlines and support pursuits concurrently.
• Basic understanding of engineering, QA, and flight operation concepts.
• Ability to synthesize complex technical concepts into clear, actionable content.

Responsibilities

• Create, review, and maintain technical documentation such as user manuals, reports, SOPs, and other related materials.
• Translate complex engineering and technical concepts into clear, concise documentation for diverse audiences.
• Conduct interviews, observations, and workflow reviews to capture real-world processes.
• Collect and analyze information from SMEs across Flight Operations, QA, Engineering, and Production.
• Maintain content directory with version control and updates to keep documentation accurate and current.
• Update documentation to reflect operational changes and lessons learned.
• Observe flight operations activities to validate procedures.
• Identify gaps or inefficiencies in existing documentation and workflows and update accordingly.
• Ensure materials are grammatically correct and maintain a consistent voice.
• Seek feedback from stakeholders to refine documentation quality.
• Perform other duties as required.

Skills

Technical writing

Editing

Oral communication

Cross-functional collaboration

Self-starter

Education

Bachelor's degree in Technical Writing/Communications

Tools

PowerPoint

SharePoint

Word

Outlook

Adobe Acrobat

Job description

Platform Aerospace in Hollywood, MD is seeking a Flight Operations Technical Writer to develop clear documentation. You will translate complex engineering and operational information into user-friendly manuals, SOPs, and reports, supporting cross-functional teams in Flight Operations, QA, Engineering, and Production.

The role requires gathering SME input, maintaining version-controlled content, and ensuring documentation reflects changes and lessons learned while adhering to company standards