TECHNICAL WRITER- FLIGHT OPERATIONS with Security Clearance

Platform Aerospace; Hollywood (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Platform Aerospace in Hollywood, MD is seeking a Flight Operations Technical Writer to develop clear documentation. You will translate complex engineering and operational information into user-friendly manuals, SOPs, and reports, supporting cross-functional teams in Flight Operations, QA, Engineering, and Production.

The role requires gathering SME input, maintaining version-controlled content, and ensuring documentation reflects changes and lessons learned while adhering to company standards

Qualifications

• Bachelor's degree in Technical Writing, Communications, or related field.
• 2–5 years of technical writing experience, preferably in aviation, UAS, engineering, or operational environment.
• Excellent written, editing, and oral communication skills.
• Ability to work with cross-functional teams and independently (self-starter).
• Ability to meet tight deadlines and support pursuits concurrently.
• Basic understanding of engineering, QA, and flight operation concepts.
• Ability to synthesize complex technical concepts into clear, actionable content.

Responsibilities

• Create, review, and maintain technical documentation such as user manuals, reports, SOPs, and other related materials.
• Translate complex engineering and technical concepts into clear, concise documentation for diverse audiences.
• Conduct interviews, observations, and workflow reviews to capture real-world processes.
• Collect and analyze information from SMEs across Flight Operations, QA, Engineering, and Production.
• Maintain content directory with version control and updates to keep documentation accurate and current.
• Update documentation to reflect operational changes and lessons learned.
• Observe flight operations activities to validate procedures.
• Identify gaps or inefficiencies in existing documentation and workflows and update accordingly.
• Ensure materials are grammatically correct and maintain a consistent voice.
• Seek feedback from stakeholders to refine documentation quality.
• Perform other duties as required.

Skills

Technical writing

Editing

Oral communication

Cross-functional collaboration

Self-starter

Education

Bachelor's degree in Technical Writing/Communications

Tools

PowerPoint

SharePoint

Word

Outlook

Adobe Acrobat

Job description

JOB TITLE: TECHNICAL WRITER DEPARTMENT: TECHNICAL WRITING REPORTS TO: TECHNICAL WRITING LEAD CLASSIFICATION: EXEMPT CLEARANCE: SECRET LOCATION: HOLLYWOOD, MD

Job Summary The Flight Operations Technical Writer plays a critical role in ensuring the development of clear, concise, and accurate documentation. While the primary focus is within Flight Operations, this role also supports cross-functional areas including Quality Assurance, Engineering, and Production. This position involves gathering, analyzing, and translating complex technical and operational information into user-friendly materials that align with both company standards and industry requirements. The Technical Writer ensures that all documentation effectively supports safe, efficient, and compliant operations while remaining accessible to a wide range of stakeholders.

Duties / Responsibilities

• Create, review, and maintain technical documentation such as user manuals, reports, Standard Operating Procedures (SOP), and other related materials. Translate complex engineering and technical concepts into clear, concise, and understandable documentations for a variety of audiences.
• Conduct interviews, observations, and workflow reviews to accurately capture real-world processes
• Collect and analyze technical and operational information from Subject Matter Experts (SMEs) across Flight Operations, Quality Assurance, Engineering, and Production
• Maintain content directory for documentation, ensuring version control, accessibility, and regular updates to keep documentation accurate and current
• Regularly review and update documentation to reflect operational changes and lessons learned
• Observe flight operations activities to validate accuracy and usability of procedures
• Identify gaps, inconsistencies, or inefficiencies in existing documentation and workflows and update accordingly
• Ensure that written materials are grammatically correct and maintain a consistent tone or voice
• Identify and implement best practices to streamline documentation processes and improve efficiency and usability
• Seek feedback from flight operations personnel and stakeholders to refine and improve documentation quality
• Perform other duties as required

Basic Requirements

• Bachelor's degree in Technical Writing, Communications, or related field
• 2-5 years of technical writing experience, preferably in aviation, UAS, engineering, or operational environment
• Excellent written, editing, and oral communication skills (example writing will be requested from candidates)
• Proven ability to work with cross-functional teams and independently (self-starter)
• Ability and willingness to work under tight deadlines and support pursuits concurrently
• Basic understanding of engineering, quality assurance, and flight operation concepts
• Ability to synthesize complex technical concepts into clear, actionable content

Preferred Qualifications

• Excellent computer skills and proficiency using MS Office Suite (PowerPoint, SharePoint, Word, Outlook) and Adobe Acrobat
• Experience with Unmanned Flight Operations and/or Aviation
• Ability to obtain or currently possess and maintain a DoD Secret level security clearance (U.S. Citizenship required)

Physical Requirements

• Ability to sit for extended periods while working on documentation