Flight Operations Dispatcher & Logistics Lead

Gategroup Holding; Denver (CO); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Paid time off

401k with company match

Company sponsored life insurance

Medical, dental, vision plans

Voluntary short-term/long-term disabil

Voluntary life, accident, and hospital

Employee Assistance Program

Commuter benefits

Employee Discounts

Free hot healthy meals for unit ops

Job summary

gategroup is seeking motivated personnel for a full-time role supporting major client operations in a warehouse-like setting. You will analyze data from computer screens, assign drivers to gates, and act as QA to ensure meals and contents meet specifications.

The position involves monitoring departures, tracking changes, and occasionally serving as a backup supervisor. It requires 21+ with a valid license and ability to rotate shifts.

Qualifications

• High school diploma required.
• Associate's degree preferred.

Responsibilities

• Analyze data from custom computer screens and prepare driver run sheets for each flight.
• Assign Drivers to gates and flights.
• Serve as the quality assurance specialist, ensuring that contents of coolers and/or meals meet customer specifications.
• Monitor driver’s kitchen departure time.
• Track all flight, gate, meal order and other changes in flights.
• Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems.
• Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications.
• Answer and log customer calls, concerns and complaints and make recommendations to resolve on-going issues.
• This position will rotate periodically between scheduled shift, and vacation relief shift.

Skills

Ramp driving

Multi-tasking

Attention to detail

Calm under pressure

Independent work

Data accuracy

Status updates

Process improvement

Driver's license

Rapport development

Education

High school diploma

Associate's degree

Tools

None

Job description

gategroup is seeking motivated personnel for a full-time role supporting major client operations in a warehouse-like setting. You will analyze data from computer screens, assign drivers to gates, and act as QA to ensure meals and contents meet specifications.

The position involves monitoring departures, tracking changes, and occasionally serving as a backup supervisor. It requires 21+ with a valid license and ability to rotate shifts.