Flight Operations Communications Strategist

Southwest Airlines; Little Rock (AR); On-site; USD 67,200 - 70,000; Full time

Benefits offered by this job

Free flight privileges for employee

401(k) match

Profit sharing

Benefits program

Job summary

Southwest Airlines is seeking a Flight Operations Communication Specialist in Little Rock, USA. The role supports the editorial calendar and overall engagement plan for Flight Operations and ensures timely distribution of information across teams.

You will work with department leaders to plan forthcoming changes, gather input, and craft messaging. Strong writing and presentation skills, plus proficiency in Microsoft Office, are essential.

Qualifications

• Clear and concise written communication to diverse audiences.
• Ability to structure content for internal and external stakeholders.
• Proficiency with Microsoft Office tools (Word, PowerPoint, Excel).

Responsibilities

• Contributes to the Flight Operations editorial calendar and engagement plan.
• Collaborates with department leaders to plan communications in advance.
• Gathers input from key stakeholders to inform messaging.
• Drafts communications and supports evaluation of effectiveness.
• Provides communications support for senior leaders and presentations.

Skills

Oral communication

Presentation delivery

Editing and writing

Audience adaptation

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft PowerPoint

Job description

Southwest Airlines is seeking a Flight Operations Communication Specialist in Little Rock, USA. The role supports the editorial calendar and overall engagement plan for Flight Operations and ensures timely distribution of information across teams.

You will work with department leaders to plan forthcoming changes, gather input, and craft messaging. Strong writing and presentation skills, plus proficiency in Microsoft Office, are essential.