Training Program Data Analyst

PTR Global; Dallas (TX); On-site; USD 82,656 - 89,544; Full time

Job summary

A leading global company is seeking a Flight Dispatch/NOC Training Program Manager to oversee the development and delivery of NOC training programs. The role requires advanced experience in training and project management, with a strong focus on FAA compliance and collaboration with operational teams. The ideal candidate will possess excellent communication and problem-solving skills, and familiarity with Microsoft Office Suite.

Qualifications

• Advanced-level experience in training, facilitation, and curriculum development.
• Experience in project management.
• Proficiency in presentation software.

Responsibilities

• Develop and maintain training materials and lesson plans.
• Facilitate training classes as needed.
• Create and deliver presentations.
• Maintain proficiency based on NOC CBA requirements.

Skills

Knowledge of training and facilitation techniques

Proficiency in Microsoft Office Suite

Strong problem-solving skills

Ability to adapt training methods

Strong communication skills

Creative problem-solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Flight Dispatch/NOC Training Program Manager

This range is provided by PTR Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60.00/hr - $65.00/hr

Onsite Role - Local to TX

NOC could also be - as OCC, OC, SOC, IOC, Flight Planning, Dispatch

Job Overview:

The Network Operations - NOC Training & Standards Program Manager will be responsible for building, reviewing, and facilitating NOC training program development. This role will support training programs in areas such as NOC Customer Planner, Air Traffic Management, and Meteorology, ensuring compliance with Federal Aviation Administration (FAA) requirements and company standards.

Responsibilities:

• Maintain responsibility for the vision, design, and rollout of training materials and lesson plans.
• Facilitate or instruct new hire, specialty, and recurrent training classes as needed.
• Develop training programs and methods to enhance NOC Training.
• Maintain records and documentation as required.
• Develop standards and procedures for NOC Operations.
• Respond to and create correspondences as necessary.
• Create and deliver presentations.
• Develop and maintain close partnerships with supported operational groups to promote collaboration.
• Ensure training needs are met by gathering timely feedback.
• Maintain proficiency in the area of support, if applicable, based on NOC CBA requirements.
• Meet any physical ability requirements listed in the job description.
• Perform other job duties as directed by leadership.

Qualifications:

• Knowledge of training and/or facilitation techniques.
• Proficiency in current and emergent PC software packages.
• Understanding of principles and methods for curriculum and training design, teaching, and measuring training effectiveness.
• Knowledge of company operations.
• Skilled in Microsoft Office Suite, including Outlook, Teams, and SharePoint.
• Strong problem-solving, analytical, strategic, and time management skills.
• Ability to adapt training methods based on audience and subject matter.
• Proficiency in project management.
• Ability to work in a high-pressure environment with competing priorities and deadlines.
• Strong communication skills, both written and verbal.
• Ability to coach, mentor, and work collaboratively as part of a team.
• Creative problem-solving and decision-making abilities.

Education:

Required: High School Diploma or GED.

Experience:

• Advanced-level experience in training, facilitation, and curriculum development.
• Proficiency in MS Office Suite, particularly PowerPoint or other presentation software.
• Experience in project management.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting
• Airlines and Aviation