Flight Coordinator

Flying-Food-Group-; Newark (NJ); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Tuition reimbursement

Pet insurance

Job summary

Flying-Food-Group- is seeking a Flight Coordinator to oversee the accurate preparation, assembly, and delivery of meals, beverages, and equipment for airline flights. You will act as the liaison between production, dispatch, and logistics to ensure flight specifications are met and on-time departures.

The role emphasizes quality, compliance, and customer satisfaction, with responsibilities including special meal verification, cart setup, and coordination of last-minute changes across departments.

Qualifications

• Must be 18 years or older.
• Clear written and verbal communication in English.
• Bilingual English/Spanish preferred.
• Strong organizational skills and attention to detail.
• Ability to follow detailed procedures and airline-specific requirements.
• Experience in airline catering, food manufacturing, or logistics is a plus.

Responsibilities

• Review daily flight schedules and coordinate catering requirements per airline specs.
• Ensure meals, beverages, and equipment are prepared and delivered per flight manifests.
• Verify special meal requests and correct quantities for each flight.
• Oversee and validate cart setup using airline diagrams and guidelines.
• Monitor meals by flight based on catering figures and passenger counts.
• Perform final flight checks before dispatch.
• Coordinate with dispatchers to resolve changes or issues.
• Record cart temperatures to HACCP standards.
• Assist in premium cabin setups (first/business) as needed.
• Serve as contact point for internal departments about flight coordination.

Skills

English fluency

Organizational skills

Attention to detail

Problem solving

Food safety knowledge

Airline catering/logistics experience

Spanish bilingual (preferred)

Tools

HACCP knowledge

Job description

The Flight Coordinator is responsible for overseeing the accurate preparation, assembly, and delivery of meals, beverages, and equipment for airline flights. Acting as the key liaison between the production, dispatch, and logistics teams, the Flight Coordinator ensures all flight specifications are met, including special meal requests, correct equipment setup, and adherence to food safety standards. This role plays a critical part in ensuring on time and error-free flight departures with a focus on quality, compliance, and customer satisfaction.

Essential Functions

• Review daily flight schedules and coordinate catering requirements based on airline specifications and service levels.
• Ensure all flight components—including meals, beverages, and equipment—are prepared, assembled, and delivered according to flight manifests and customer standards.
• Verify accuracy of special meal requests (e.g., vegetarian, kosher, halal) and ensure correct quantities are included for each flight.
• Oversee and validate the setup of airline carts using specific diagrams and airline guidelines.
• Monitor and confirm the correct number and type of meals assigned to each flight based on catering figures and passenger counts.
• Perform final flight checks to ensure completeness and accuracy before dispatching.
• Coordinate with dispatchers and loading teams to resolve any discrepancies or last-minute changes.
• Record and review cart temperatures in accordance with HACCP (Hazard Analysis and Critical Control Points) guidelines to ensure food safety compliance.
• Assist in the preparation of premium cabin setups (e.g., first-class and business-class) as needed.
• Serve as the point of contact for internal departments regarding flight coordination, timelines, and service issues.

Screening Requirements

• Must pass a pre-employment drug test.
• Must complete a Port Authority Background Check.
• Must be eligible and maintain Customs Seal and TSA (Transportation Security Administration) clearance.

Skills & Qualifications

• Must be at least 18 years of age.
• Proficient in reading, writing, and communicating clearly in English.
• Bilingual (English and Spanish) preferred.
• Strong organizational skills and attention to detail.
• Ability to follow detailed procedures and airline-specific requirements.
• Effective problem-solving skills and ability to work under pressure in a fast-paced, deadline-driven environment.
• Basic understanding of food safety standards and quality control practices preferred.
• Prior experience in airline catering, food manufacturing, or logistics is a plus.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This position is located in a food manufacturing facility and involves working in areas that may be cold, hot, humid, or noisy. The environment includes exposure to strong food odors, allergens, and moving equipment. Employees must follow strict sanitation and safety protocols, including the use of personal protective equipment (PPE). Work may take place on wet or slippery surfaces. Schedules may include overtime, weekends, or holidays based on operational needs.

Physical Demands

The physical requirements for this position may include, but are not limited to:

• Standing/Walking: Ability to stand and walk for prolonged periods, often on concrete or other hard surfaces.
• Lifting/Carrying: Frequently lift, carry, push, or pull objects up to 25 lbs. (occasionally more with assistance or equipment).
• Repetitive Motions: Use of hands and arms for repetitive tasks such as packing, sorting, or operating machinery.
• Reaching/Bending: Frequent reaching overhead, bending, stooping, and crouching throughout the shift.
• Manual Dexterity: Use of fine motor skills for tasks requiring precision and coordination, such as operating controls or using small tools.
• Climbing: Occasionally climb ladders or stairs to access equipment or elevated workstations.
• Visual Requirements: Ability to visually inspect products, labels, or equipment for quality and safety standards.
• Auditory Requirements: Ability to hear alarms, machine sounds, and verbal communication in a noisy environment.
• PPE Use: Must be able to wear required personal protective equipment (e.g., gloves, hair nets, earplugs, safety glasses, steel-toe boots) for the duration of the shift.

Position Type/Expected Hours of Work

This is a full-time, non-exempt position. Standard hours and days of work may vary based on production schedules and operational needs, including flight schedules. Evening, weekends, and holiday work may be required, as well as occasional overtime. Travel No travel is required Other Duties Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, and

Benefits

• Medical, prescription drug coverage, dental, and vision insurance
• Life and disability insurance
• Accident, critical illness, and hospital indemnity plans
• Flexible spending accounts and employee assistance programs
• Retirement program (401k) with company match
• Tuition reimbursement and pet insurance
• MetLife- Legal Program