Flight Coordinator

gategroup; Kahului (HI); On-site; USD 25,000 - 33,000; Full time

Job summary

gategroup is seeking a Coordinator in Kahului, Hawaii to align meal counts with the daily flight passenger totals and coordinate closely with the onboard service staff. The role emphasizes accuracy in counts, logging activities, and timely communications.

Responsibilities include reviewing flights with customers, handling calls, keeping logs, and managing relevant paperwork while ensuring clear communication about meal components and crew meals. Weekend or holiday shifts may be required.

Qualifications

• One year of experience preferred.
• Must be able to read and write to complete required forms.
• Must be able to communicate effectively with supervisors and co-workers.
• Current U.S. driver’s license.

Responsibilities

• Coordinates meal counts with customer counts for each day’s flights.
• Ensures flights are reviewed with the onboard service crew and handles related calls and logs.
• Communicates problems, delays, and paperwork to the relevant staff; maintains paperwork and related admin duties.

Skills

Reading and writing

Communication skills

Tools

Driver's license

Job description

Job Summary

A Coordinator coordinates meal counts with customer counts for each day’s flights.

Main Duties and Responsibilities

Ensures assigned flights are reviewed with the customers’ onboard service crew. If required, may also check flight inside the unit for the flight being reviewed on the field. Handles calls, keeps logs, communicates problems and delays, and handles relevant paperwork. Clearly communicates with the onboard service staff flight components, passenger counts, special meals, crew meals, etc.

Qualifications

• Up to one-year experience preferred
• Current U.S. driver’s license
• Must be able to read and write to complete required forms
• Must be able to communicate effectively with supervisors and co-workers

Requirements of the Job

• Works assigned schedule which may vary and could include weekends and holidays
• Works overtime when required
• Arrives to work on-time
• Complies with company policies
• Completes paperwork and related administrative duties

Work Environment

• Will be exposed to extreme temperature changes and noise
• Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift
• Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours
• Must be able to work at heights up to 25 feet or more depending upon aircraft

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: We treat each other with respect and we act with integrity. We communicate and keep each other informed. We put our heads together to problem solve and deliver excellence as a team. We have passion for our work and we pay attention to the little details. We foster an environment of accountability, take responsibility for our actions and learn from our mistakes. We do what we say we will do, when we say we are going to do it. We care about our coworkers, always taking an opportunity to make someone’s day better.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

We anticipate that this job will close on: 08/14/2027.

Drug-Free Workplace (If employer has policy)

• Fla. Stat. § 440.102.
• (3)(a) One time only, before testing, the employer shall give all employees and job applicants for employment a written policy statement.
• (10)(c) An employer shall include notice of drug testing on vacancy announcements for positions for which drug testing is required. A notice of the employer’s drug-testing policy must also be posted in an appropriate and conspicuous location on the employer’s premises, and copies of the policy must be made available for inspection by the employees or job applicants of the employer during regular business hours in the employer’s personnel office or other suitable locations.

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About gategroup

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents.

We work in an exciting industry – fast‑paced and ever‑changing. Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change – and our people are our driving force. We offer attractive opportunities to be part of this fast‑paced and truly international working environment.

For further information, please visit www.gategroup.com.