Coordinator - $25.50

gategroup; Newark (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

gategroup is seeking a on-site Coordinator to align meal counts with daily flight schedules and to ensure accurate totals for each departure.

The role involves coordinating with the onboard service crew, handling calls and logs, and maintaining paperwork with a focus on timely, professional communication in a busy airport environment.

Qualifications

• High School Diploma or GED required or preferred.
• Up to 1 year of work experience preferred.
• Current U.S. driver’s license required.
• Must be able to read and write to complete required forms and communicate effectively with supervisors and coworkers.

Responsibilities

• Review assigned flights with the customers’ onboard service crew.
• If required, check flight inside the unit for the flight being reviewed on the field.
• Handle calls, keep logs, communicate problems and delays, and handle related paperwork.
• Communicate clearly with onboard service staff about flight components, passenger counts, and meal needs.

Skills

Communication

Multi-tasking

Customer service

Education

High School Diploma or GED

Tools

Driver's license

Job description

We’re looking for motivated, engaged people to help make everyone’s journeys better.

Job Summary: A Coordinator coordinates meal counts with customer counts for each day’s flights.

Main Duties and Responsibilities

• Ensures assigned flights are reviewed with the customers’ onboard service crew.
• If required, may also check flight inside the unit for the flight being reviewed on the field.
• Handles calls, keeps logs, communicates problems and delays, and handles relevant paperwork.
• Clearly communicates with the onboard service staff flight components, passenger counts, special meals, crew meals, etc.

Qualifications

• Education: High School Diploma or GED is preferred.
• Work Experience: Up to one-year experience preferred.
• Technical Skills: (Certification, Licenses and Registration) Current U.S. driver’s license.
• Language / Communication Skills: Must be able to read and write to complete required forms. Communicate effectively with supervisors and co-workers.

Requirements of the Job

• Works assigned schedule which may vary and could include weekends and holidays.
• Works overtime when required.
• Arrives to work on-time.
• Complies with company policies.
• Completes paperwork and related administrative duties.
• This position requires a business-like appearance, friendly attitude and ability to work unsupervised in a busy airport.
• Must have excellent attention to detail.
• Must be able to multi-task.
• Must be able to interact with customers in a professional manner.

Work Environment

• Will be exposed to extreme temperature changes and noise.
• Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift.
• Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours.
• Must be able to work at heights up to 25 feet or more depending upon aircraft.

Demonstrated Values to be Successful in the Position

Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:

• We treat each other with respect and we act with integrity.
• We communicate and keep each other informed.
• We put our heads together to problem solve and deliver excellence as a team.
• We have passion for our work and we pay attention to the little details.
• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes.
• We do what we say we will do, when we say we are going to do it.
• We care about our coworkers, always taking an opportunity to make someone’s day better.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.

For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Drug-Free Workplace

Fla. Stat. § 440.102.

(3)(a) One time only, before testing, the employer shall give all employees and job applicants for employment a written policy statement.

(10)(c) An employer shall include notice of drug testing on vacancy announcements for positions for which drug testing is required. A notice of the employer’s drug-testing policy must also be posted in an appropriate and conspicuous location on the employer’s premises, and copies of the policy must be made available for inspection by the employees or job applicants of the employer during regular business hours in the employer’s personnel office or other suitable locations.

About gategroup

gategroup is the global leader in airline catering, retail-on-board and hospitality products and services.

gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions.

Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents.

We work in an exciting industry - fast-paced and ever-changing.

Industry trends and customer expectations are constantly evolving and it is critical that we are agile, innovative and ready for change - and our people are our driving force.

We offer attractive opportunities to be part of this fast-paced and truly international working environment.

For further information, please visit www.gategroup.com.