Flexible Weekend In-Store Shopper (Delivery & Pickup)

Whole Foods Market, Inc; Walnut Creek (CA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Team member perks

Job summary

Whole Foods Market, Inc. is seeking an In-Store Shopper in Walnut Creek, CA to prepare customer orders for delivery or pickup. Flexible shifts include Saturdays, Sundays, early mornings, evenings, and holidays.

You'll shop throughout the store, use handheld tech, and ensure order accuracy while delivering excellent customer service. Responsibilities include fulfilling orders promptly, maintaining clean staging areas, handling returns, and staying compliant with safety and regulatory standards.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Hospitality

Problem-solving

Detail-oriented

Multi-tasking

Flexible availability

Adaptability

Cross-training

Team collaboration

Clear communication

Education

HS diploma

Tools

Handheld scanners

POS systems

Job description

Whole Foods Market, Inc. is seeking an In-Store Shopper in Walnut Creek, CA to prepare customer orders for delivery or pickup. Flexible shifts include Saturdays, Sundays, early mornings, evenings, and holidays.

You'll shop throughout the store, use handheld tech, and ensure order accuracy while delivering excellent customer service. Responsibilities include fulfilling orders promptly, maintaining clean staging areas, handling returns, and staying compliant with safety and regulatory standards.