Flexible Weekend In-Store Shopper

Whole Foods Market; Ashburn (VA); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery or pickup, shop throughout the store, and support customer service on weekends and holidays. This role emphasizes accuracy, knowledge of products, and efficient handling of online orders.

Shoppers must be flexible to work early mornings, evenings, and peak periods. Training is provided, with opportunities to cross-train and grow within the team; wage ranges vary by location and experience.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand/peak hours.
• Willingness and ability to cross-train to support other teams and tasks.
• Adaptability to learn new technology-driven solutions.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Hospitality

Problem solving

Multi-tasking

Flexibility

Communication

Education

High school diploma or equivalent

Tools

Handheld devices

Job description

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery or pickup, shop throughout the store, and support customer service on weekends and holidays. This role emphasizes accuracy, knowledge of products, and efficient handling of online orders.

Shoppers must be flexible to work early mornings, evenings, and peak periods. Training is provided, with opportunities to cross-train and grow within the team; wage ranges vary by location and experience.