In-Store Shopper: Flexible Hours, Weekend Availability

Whole Foods Market; Sunnyvale (CA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market in Sunnyvale, CA is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. You'll work on the Customer Service & E-Commerce teams, shop throughout the store, and support peak times including Saturdays, Sundays, and holidays.

A flexible schedule and ability to work nights are preferred. Responsibilities include fulfilling online orders with accuracy, learning product knowledge, handling returns, and assisting customers while maintaining a positive store

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.
• Adaptability to learn new technology-driven solutions.
• Thrive in a fast-paced retail environment.
• Clear communication and team collaboration skills.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices
• Ensure product and order accuracy through meticulous verification and quality control processes
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences
• Keep staging area organized and free of clutter
• Handle in-store and online order returns and pickups
• Comply with government regulations such as age verification requirements for restricted items
• Assist with customer inquiries and provide store information
• Maintain knowledge of product and promotional events
• Maintain a positive work environment
• Communicate clearly, collaboratively and courteously
• Attend all meetings assigned by Leadership, including daily huddles
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology
• Maintains operational standards including but not limited to safety and store security protocols
• Ensure adherence to all company policies, procedures, and regulatory requirements
• Performs other duties as assigned by store or company leadership

Skills

Customer service

Hospitality

Problem solving

Flexible schedule

Multi-tasking

English proficiency

Team collaboration

Education

High school diploma or equivalent

Job description

Whole Foods Market in Sunnyvale, CA is seeking an In-Store Shopper to prepare customer orders for delivery or pickup. You'll work on the Customer Service & E-Commerce teams, shop throughout the store, and support peak times including Saturdays, Sundays, and holidays.

A flexible schedule and ability to work nights are preferred. Responsibilities include fulfilling online orders with accuracy, learning product knowledge, handling returns, and assisting customers while maintaining a positive store