Flexible Weekend In-Store Shopper

Whole Foods Market; Rocky River (OH); On-site; USD 23,000 - 35,000; Part time

Benefits offered by this job

Whole Benefits program

Store discount

Paid time off

Financial wellness programs

Health & wellness support

Team member perks access

Job summary

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery or pickup, supporting both Customer Service and E-Commerce teams. Flexibility for Saturdays, Sundays, early mornings, and evenings is essential, with peak holiday periods requiring availability.

You will shop the store for daily essentials, learn product knowledge, and ensure order accuracy while maintaining a clean staging area and providing top-tier service to customers.

Qualifications

• Strong customer service, hospitality and problem-solving skills.
• Detail-oriented with multi-tasking capabilities.
• Flexible availability including nights, weekends, and holidays.
• Adaptability to work in high demand / peak hours.
• Willingness and ability to cross-train to support other teams and tasks.
• Adaptability to learn new technology-driven solutions.
• Thrive in a fast-paced retail environment.
• Clear communication and team collaboration skills.

Responsibilities

• Fulfills online orders efficiently, accurately and with a sense of urgency using handheld technology and/or fixed devices.
• Ensure product and order accuracy through meticulous verification and quality control processes.
• Learn and apply product knowledge, customer service standards, and store operations to deliver exceptional customer experiences.
• Keep staging area organized and free of clutter.
• Handle in-store and online order returns and pickups.
• Comply with government regulations such as age verification requirements for restricted items.
• Assist with customer inquiries and provide store information.
• Maintain knowledge of product and promotional events.
• Maintain a positive work environment.
• Communicate clearly, collaboratively and courteously.
• Attend all meetings assigned by Leadership, including daily huddles.
• Support company program and initiatives, inclusive of varied checkout options, store formats and all product assortment, tools, and technology.
• Maintains operational standards including but not limited to safety and store security protocols.
• Ensure adherence to all company policies, procedures, and regulatory requirements.
• Performs other duties as assigned by store or company leadership.

Skills

Customer service

Detail-oriented

Flexible hours

Peak hours

Cross-training

Technology adoption

Fast-paced environment

Team communication

Education

High school diploma or equivalent

Job description

Whole Foods Market is seeking an In-Store Shopper to prepare customer orders for delivery or pickup, supporting both Customer Service and E-Commerce teams. Flexibility for Saturdays, Sundays, early mornings, and evenings is essential, with peak holiday periods requiring availability.

You will shop the store for daily essentials, learn product knowledge, and ensure order accuracy while maintaining a clean staging area and providing top-tier service to customers.