Flexible-Shift Retail Customer Experience Associate

The TJX Companies, Inc.; Castle Rock (CO); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. in Castle Rock, CO is seeking a team-focused associate to deliver exceptional customer service on the sales floor and support daily store operations.

You will engage customers, maintain a clean environment, and participate in loss prevention and safety initiatives. You will assist with ringing purchases, promoting credit and loyalty programs, and upholding merchandising standards while working with peers to meet store goals.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Job description

The TJX Companies, Inc. in Castle Rock, CO is seeking a team-focused associate to deliver exceptional customer service on the sales floor and support daily store operations.

You will engage customers, maintain a clean environment, and participate in loss prevention and safety initiatives. You will assist with ringing purchases, promoting credit and loyalty programs, and upholding merchandising standards while working with peers to meet store goals.