Flexible Shift Manager: Lead Teams & Drive Service

McDonald's Restaurants Limited; Cape Girardeau (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Flexible scheduling

Training and advancement opportunities

Employee discounts and free meal

Job summary

McDonald’s franchisee-owned restaurant is seeking a Shift Manager to lead daily operations and guest experiences. You will manage crew schedules, provide encouraging leadership, and ensure food safety and cleanliness meet McDonald’s standards.

The role emphasizes teamwork, quick decision-making in a fast-paced environment, and a commitment to training and coaching for continued learning and higher performance across the restaurant.

Qualifications

• Excellent customer service focus and ability to support team members.
• Strong communication skills and ability to anticipate customer needs.
• Decisive problem solving in a fast-paced environment.
• Commitment to food safety and restaurant cleanliness standards.

Responsibilities

• Lead the guest experience and direct crew during shifts.
• Manage crew schedules and staffing to meet restaurant needs.
• Provide motivating leadership to deliver outstanding guest service.
• Supervise food safety and cleanliness to McDonald’s standards.
• Address safety, security, inventory, and profitability measures.
• Foster training and ongoing learning within the restaurant.
• Drive high performance and results by the team.

Skills

Customer service

Leadership

Communication

Safety & cleanliness

Job description

McDonald’s franchisee-owned restaurant is seeking a Shift Manager to lead daily operations and guest experiences. You will manage crew schedules, provide encouraging leadership, and ensure food safety and cleanliness meet McDonald’s standards.

The role emphasizes teamwork, quick decision-making in a fast-paced environment, and a commitment to training and coaching for continued learning and higher performance across the restaurant.