Flexible Shift Manager: Lead Crew & Guest Experience

McDonald's; Richmond (KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay or daily pay options

Mobile shift swap application (LifeLEN

Job summary

McTribe in Richmond, KY is seeking a Shift Manager to lead daily restaurant operations, oversee schedules, and promote an exceptional guest experience. The role emphasizes leadership, safety, and profitability while supporting a collaborative team environment.

The position offers flexible shifts across breakfast, lunch, evenings and weekends, with opportunities for training and advancement within a franchisee-owned McDonald’s unit.

Qualifications

• Demonstrates genuine passion for helping others, including customers and team members.
• Strong focus on delivering excellent customer service and support.
• Clear communication and ability to anticipate guest needs.
• Decision-making skills with solutions in a fast-paced setting.

Responsibilities

• Lead the Experience: manage and oversee crew schedules for smooth operations.
• Inspiration and Empower: provide positive leadership to crew and managers.
• Teamwork Matters: supervise food safety and cleanliness to meet standards.
• Proactive Leadership: take initiative on safety, inventory, and profitability.
• Continuous Learning: foster training and development within the restaurant team.
• Results Orientation: motivate staff to achieve high performance.

Skills

Helping and serving others

Customer service focus

Effective communication

Decision making in fast-paced env

Job description

McTribe in Richmond, KY is seeking a Shift Manager to lead daily restaurant operations, oversee schedules, and promote an exceptional guest experience. The role emphasizes leadership, safety, and profitability while supporting a collaborative team environment.

The position offers flexible shifts across breakfast, lunch, evenings and weekends, with opportunities for training and advancement within a franchisee-owned McDonald’s unit.