Flexible Shift Lead — Bakery Night Crew (Pay-on-Demand)

Insomnia Cookies; Skokie (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Flexible part-time work schedules

Pay rate: $17.00/hr

Pay-on-Demand (daily pay)

Paid vacation and sick time off

Interactive training & mentorship

Pet insurance

Job stability with a growing company

Growth/promotion opportunities

Fun team environment

Employee discount and FREE cookies

Job summary

Insomnia Cookies in Skokie, IL is seeking a Shift Leader to supervise bakery operations and lead the Cookie Crew during day or night shifts. You will ensure top‑notch customer service, manage tasks, and maintain a safe, clean environment while upholding company standards.

Responsibilities include coaching team members, coordinating baking, cashiering, packaging, and cleaning, and handling cash deposits. Ideal candidates bring 1+ year service experience and a friendly, proactive attitude.

Qualifications

• At least 1 year of working experience in a customer service focused role
• Point of Sale systems experience
• Outstanding communication, time management, and people skills
• Outgoing/friendly/patient demeanor
• Detail focused and results-oriented
• Ability to lead-by-example and motivate others
• Ability to lift up to 40 lbs
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

Responsibilities

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team
• Support and work alongside the Cookie Crew
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices
• Manage cash handling and deposits

Skills

Customer service

POS experience

Communication skills

People skills

Detail oriented

Leadership

Lift up to 40 lbs

18+ eligible to work

Job description

Insomnia Cookies in Skokie, IL is seeking a Shift Leader to supervise bakery operations and lead the Cookie Crew during day or night shifts. You will ensure top‑notch customer service, manage tasks, and maintain a safe, clean environment while upholding company standards.

Responsibilities include coaching team members, coordinating baking, cashiering, packaging, and cleaning, and handling cash deposits. Ideal candidates bring 1+ year service experience and a friendly, proactive attitude.