Flexible-Shift Guest Services Agent (Hospitality)

Compass Group USA; New York (NY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA is seeking a Business Floater Guest Services Agent to provide warm, professional reception for clients, visitors, executives and staff across multiple venues, including trading floor desks and conference centers.

The role is highly flexible, with coverage across assignments based on daily needs. Strong hospitality background and quick learning of site procedures are essential for success in this position.

Qualifications

• The ideal candidate will have a genuine sense of hospitality and strong reception services experience.
• Ability to adapt quickly to different assignments and locations within the business.
• Comfort with coordinating reservations and supporting events as needed.

Responsibilities

• Provide reception and hospitality coverage across multiple business areas and locations.
• Support during planned time off, sick callouts, and peak periods.
• Adapt to different assignments and changing service expectations.

Skills

Reception skills

Hospitality experience

Customer service

Job description

Compass Group USA is seeking a Business Floater Guest Services Agent to provide warm, professional reception for clients, visitors, executives and staff across multiple venues, including trading floor desks and conference centers.

The role is highly flexible, with coverage across assignments based on daily needs. Strong hospitality background and quick learning of site procedures are essential for success in this position.