Flexible Scheduling Shift Leader — Guest Service & Ops

Carl's Jr; Fountain Valley (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Carl's Jr in Fountain Valley is looking for a Shift Leader to oversee operations in the absence of the General Manager. This role requires a focus on maximizing sales and profits while providing exceptional guest service.

The ideal candidate will ensure a high-quality product and set an example of guest engagement. Responsibilities include delegating tasks, planning daily routines, and resolving guest complaints. Flexibility in scheduling is a must, as the role may be full-time or part-time.

Qualifications

• Ability to lift and/or move up to 40 lbs comfortably.
• Able to stand for long periods, bend, and stoop.
• Comfortable working occasionally in walk-in coolers and freezers.

Responsibilities

• Provide a quality product and guest service experience.
• Plan, organize and implement daily operational routines.
• Resolve all restaurant level guest questions and problems.

Skills

Team Management

Customer Service

Problem Solving

Communication

Education

High School diploma or equivalent

Job description

Carl's Jr in Fountain Valley is looking for a Shift Leader to oversee operations in the absence of the General Manager. This role requires a focus on maximizing sales and profits while providing exceptional guest service.

The ideal candidate will ensure a high-quality product and set an example of guest engagement. Responsibilities include delegating tasks, planning daily routines, and resolving guest complaints. Flexibility in scheduling is a must, as the role may be full-time or part-time.