Flexible Schedule Shift Lead - Guest Services & Cashiers

Pilotcompany; Franksville (WI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilotcompany in Wisconsin is seeking a shift lead to supervise 1–2 cashiers and handle merchandise and fuel transactions. You will manage end-of-shift reports, ensure compliance with guidelines on restricted items, and maintain a clean, organized work area while promoting products and delivering quality guest service.

The role offers competitive hourly pay and benefits, including medical/dental/vision, 401(k), flexible spending accounts, adoption assistance, tuition reimbursement, flexible

Qualifications

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management.

Responsibilities

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Follow company and local guidelines with regards to the sale of restricted merchandise items (e.g., alcohol, tobacco).
• Maintain an organized and clean work area.
• Use suggested selling methods to promote and sell products.
• Ensure quality service is delivered to every guest.
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management.
• Determine break schedules and team member placement during shift.
• Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.

Job description

Pilotcompany in Wisconsin is seeking a shift lead to supervise 1–2 cashiers and handle merchandise and fuel transactions. You will manage end-of-shift reports, ensure compliance with guidelines on restricted items, and maintain a clean, organized work area while promoting products and delivering quality guest service.

The role offers competitive hourly pay and benefits, including medical/dental/vision, 401(k), flexible spending accounts, adoption assistance, tuition reimbursement, flexible