Flexible RPO Specialist

Integrity Staffing Solutions; Clear Brook (VA); Hybrid; USD 17,047 - 24,280; Full time

Job summary

Integrity Staffing Solutions is seeking a customer-service oriented individual for an on-demand staffing assistant role. The position is temporary, with pay of $15.00 per hour, and requires in-office presence in Clear Brook, VA as main location.

Occasional travel to support other locations may be needed. Responsibilities include guiding candidates through pre-hire onboarding, completing pre-hire tasks in our systems, and ensuring adherence to client procedures while delivering professional

Qualifications

• High school diploma or GED is required.
• Comfortable using online software, cameras, scanners, and mobile devices.
• Willing to travel to support other locations as needed.

Responsibilities

• Guide candidates through pre-hire onboarding and deliver exceptional customer service at events.
• Verify completion of pre-hire tasks using the Applicant Tracking System.
• Ensure client hiring procedures are followed and data entered accurately.
• Explain job details and resolve questions for applicants before leaving the office.
• Meet deadlines for completing pre-hire activities in client systems.

Skills

Customer service

Multitasking

Communication

Confidentiality

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Email

Job description

Flexible On Demand Staffing Assistant (Temporary Role)

Pay Rate: $15.00

Job Type: temporary FLEX - On Demand role. Schedule: depends on business need and hiring events. Availability varies week to week.

Integrity Staffing Solutions seeks a customer service-oriented individual to support hiring events in our offices. The role includes completing pre-hire paperwork, screening activities, and providing customer service to candidates visiting the office. This is an entry-level position in a fast-paced environment to gain insight and experience in staffing.

The ideal candidate should be able to travel to support other locations as needed. MAIN LOCATION: 165 Business Blvd., Clear Brook, Virginia 22624. Bilingual is a PLUS!

• Flex hours vary depending on the week and time of year.

Requirements

• Comfortable utilizing online software, cameras, scanners, and mobile devices.
• Familiarity with Microsoft Word, Excel, email, and the ability to learn other platforms.
• Comfortable working across multiple screens and computer systems simultaneously.
• Ability to remain calm under pressure, handle challenging situations, and multitask in a high-volume, ever-changing environment.
• Ability to professionally communicate, prioritizing tact and confidentiality with candidates, staff, and clients, and willingness to present to large groups.
• Flexibility to work extended hours and/or weekends as needed to meet business demands.
• Preferred customer service experience in retail, recruiting, hospitality industry, or other fast-paced, customer-oriented environments.
• Must uphold a high level of integrity in handling confidential information and adhere to standard work instructions for all processes.
• High school diploma or GED is required.
• In-person attendance and the ability to work overtime as necessary are mandatory. This role cannot be performed remotely.

Job Description

• Guide candidates through pre-hire onboarding activities, ensuring a smooth understanding of the hiring process. Deliver exceptional customer service to all applicants, fostering a sense of welcome and value throughout hiring events and community outreach activities.
• Assist candidates to guarantee an accurate and seamless onboarding process, verifying the completion of all application and pre-hire tasks promptly and accurately through the Applicant Tracking System and other technologies.
• Ensure all client hiring procedures are fully executed and compliant with client guidelines, encompassing data entry, application review, validation of work authorization documentation, badge photo capture, drug screening administration, and other assigned duties.
• Utilize effective communication to ensure applicants understand job details and have all questions and obstacles addressed and resolved prior to departing the recruiting office.
• Meet critical deadlines for completing pre-hire activities within client systems, maintaining meticulous attention to detail in a high-volume and fast-paced environment.
• Communicate effectively across various channels including in-person interactions, phone calls, emails, live chats, etc., with a strong emphasis on customer satisfaction and respect.