Flexible Retail Sales & Service Associate

Belk, Inc. & Belk eCommerce LLC.; Gastonia (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, Dental, and Vision

401K Matching

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Career Development Opportunities

Employee Assistance Programs

Tuition Reimbursement

Job summary

Belk, Inc. & Belk eCommerce LLC. in Gastonia, NC is hiring a Selling Flex Associate to deliver outstanding service, assist customers with merchandise, make recommendations, and process transactions in an hourly role.

You will help maintain attractive selling areas, support store operations, and participate in a team oriented, inclusive culture that values growth, diversity, and customer loyalty. Flexible scheduling (nights, weekends, holidays) is required, with opportunities for development.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Responsibilities

• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Process transactions accurately and efficiently.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance.
• Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Sales

Technology comfort

Flexible schedule

Mobility 40 lbs

Job description

Belk, Inc. & Belk eCommerce LLC. in Gastonia, NC is hiring a Selling Flex Associate to deliver outstanding service, assist customers with merchandise, make recommendations, and process transactions in an hourly role.

You will help maintain attractive selling areas, support store operations, and participate in a team oriented, inclusive culture that values growth, diversity, and customer loyalty. Flexible scheduling (nights, weekends, holidays) is required, with opportunities for development.